CushiowReviews of cushiow.com

Response from CushiowMar 26, 2026

I'm really sorry to hear about your experience - I completely understand how frustrating it must have been to feel like your issue wasn't taken seriously. That's not the experience we want for you, and I sincerely apologize if it felt like you were being given the runaround. I'd really like the chance to look into this properly and help get it resolved. Could you please share your order number and a brief detail of the issue you faced? I'll review everything carefully and make sure you receive a clear and direct solution. Thank you for bringing this to our attention - I'll personally stay on this until it's sorted.

Response from CushiowMar 26, 2026

I'm really sorry to hear about your experience - I completely understand how frustrating this must be, especially after waiting so long and then receiving the wrong item. Receiving an incorrect pair in the wrong size, having to send it back, and still waiting for the second pair is definitely not acceptable. I sincerely apologize for the inconvenience and stress this has caused. I'd really like to step in and help get this sorted for you as quickly as possible. Could you please share your order number with me? I'll check the return status and the second pair, then come back to you with a clear update and next steps. Thank you for your patience - I'll personally stay on this until it's resolved.

Response from CushiowMar 26, 2026

I'm really sorry to hear you feel this way - I completely understand how frustrating this experience must have been. That's definitely not the impression or service we want to provide, and I sincerely apologize if it felt like your concerns weren't taken seriously. I'd really appreciate the chance to understand what happened and see how we can help make things right. If you're open to it, could you please share your order number or a bit more detail about the issue? I'll take a close look and do my best to assist you properly. Thank you for your honest feedback - it truly helps us improve.