CushieReviews of cushiehome.com

I wish there had been more online photos of the sofa alone (not with people on it), I may have chosen the other model. I chose the modular version and it’s okay but not really comfortable and the backrest falls off when you lean on it. Also the color selection was disappointing. I really wanted a tan color but I settled for blue. The mattress is great though.

Delivery and communication have been very challenging. Ordered in May and only received half of the couch in late July. Hoping for the other half to arrive in September.

I am enjoying my new Cushie in the office space of my home. I sit on it to read through paperwork. I hope that it will also be a great place to sleep when I have more guests than one guest-room full - but I haven't tried sleeping on it yet. Order fullfilment was great. One comment - I wish the arms had a little piece of velcro on the bottom to keep them from falling off all of the time. I knock them off constantly, and I wish there was something to keep them in place when using the couch as a couch rather than a bed. I like the sage green color a lot.

Marvin in customer service is exceptional! We started out a bit rocky but ended up getting everything sorted out. The sleeper sofa was put in our RV and it’s a huge upgrade in comfort from the terrible RV furniture.

Not great, not terrible. It probably won’t last longer than 3 years. Super easy to put together but came in three different packages and not on the same day so I thought I was missing a piece. It then showed up the next day. Communication is slow and not great. Shipping was 2.5 weeks late after promise date. I wrote to them several times and they eventually got back me to 4-5 days later. Cushions aren’t soft or cozy but the material does seems like it will hold up with animals and kids. Seems stain resistant. Esthetically it’s nice looking and will work for our spare bedroom for guests.

Order was delayed multiple times, but finally was delivered. The sofa is just not supportive or comfortable. When I sit on either side of the cushion, there's not enough edge support, so I lean toward that side. When I sit in the middle of the cushion it feels like I'm falling forward rather than toward the backrest. The cover material is not nice to touch. It's clean but feels greasy in a way. I've asked for a refund but am getting no response more than a week after Cushie said they had forwarded my request to the product team for review.

Order was accurate and we received it very quickly. I ordered the chair which turns into a twin bed. I have not slept on it yet but tested it out and it seems like it will be ok for a night or two. Love that it fits into my spare room with taking up too much space.

couch is attractive and easy to assemble, but not nearly as comfortable to sit on as i had hoped. The word "snuggle" is rather deceptive. also, it slumps downward when sat upon. And there was extreme outgassing it would have been helpful to prepare for even with ventilation