CurvesoulReviews of curvesoul.com

Response from CurvesoulNov 4, 2023

Dear A Morgan, Thank you for your feedback! We are sorry that you have not received the order, your order is in correct shipping time as our promise on our website - Shipping Policy, please kindly check it here: https://curvesoul.com/pages/shipping-delivery At the same time, we have notified the shipping company to deliver your order as soon as possible. We understand that shipping time can sometimes be a challenge. And we have been working hard to improve our shipping service to make you and our other valued customers more satisfied. We highly appreciate your understanding and patience. 💖 If you have any suggestions or need any assistance, please be free to contact us at [email protected], we are always here for you. CurveSoul Support Team

Response from CurvesoulNov 2, 2023

Dear Melissa， We are glad to hear that you love the dress. Your recognition is the greatest encouragement and support for us. We will keep working hard to provide you and our other valued customers with the best products and services! 😊Hope you will be our regular customer! Have a nice day！ CurveSoul Support Team

Response from CurvesoulNov 2, 2023

Dear Customer, Sorry for the inconvenience we caused! We're dedicated to making the necessary changes to enhance your future shopping experiences with us. To make it up to you, our customer support team contact you and help you solve this issue by email [email protected], please kindly check it. Once again, we apologize for any inconvenience you experienced, and we appreciate your patience and understanding. If you have any more feedback or questions, please don't hesitate to reach out to us. Thank you for being a valued customer, and we look forward to serving you better in the future. CurveSoul Support Team

Response from CurvesoulNov 1, 2023

Dear Marianne, Thank you so much for taking the time to leave such a positive review! 😊 We're thrilled to hear that you had a great experience with CurveSoul. It's customers like you that make our work so rewarding. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again and appreciate your trust in CurveSoul. Thank you for choosing CurveSoul. Your satisfaction is our top priority, and your feedback inspires us to continue delivering exceptional products.💖 CurveSoul Support Team

Response from CurvesoulOct 31, 2023

Dear Michelle Gre, Thank you for taking the time to share your feedback regarding your recent experience. We apologize for any inconvenience you've encountered, and we genuinely appreciate the opportunity to address your concerns. We understand that you were not satisfied with the resolution offered for your return request. We are sorry for any miscommunication that may have occurred during this process. Please allow us to clarify the situation and resolve it to your satisfaction. While our initial offer was to provide a 60% refund to keep the order, we understand that you would like a full refund instead. We're committed to making this right for you. Our customer service team has indicated that the refund was sent; the refund was processed on Sept 27th, and it was returned successfully, however, we understand that you haven't received it. We apologize for this delay, and we will investigate the issue immediately to ensure your refund is processed correctly. Once again, we apologize for any inconvenience this may have caused you. Our team is dedicated to ensuring your satisfaction, and we are committed to resolving this matter to your complete satisfaction. Thank you for bringing this to our attention, and we look forward to addressing your concerns promptly. CurveSoul Support Team

Response from CurvesoulOct 31, 2023

Dear Sonia Walter, Thank you so much for taking the time to share your wonderful experience with our jumpsuit! We are delighted to hear that you found it fantastic and that it added an extra touch of style to your special occasion. It's fantastic to know that you received numerous compliments while wearing it to the wedding. Your satisfaction and positive feedback are the best rewards for our hard work and dedication to providing high-quality products. We take great pride in offering high-end materials and unique design touches to make our products stand out, and we're thrilled to see that you appreciated those features in the jumpsuit. We are always here to ensure your satisfaction and provide you with the best possible shopping experience. If you ever need anything else or have any questions, please don't hesitate to reach out to us. We value your support and look forward to serving you again in the future. Thank you for choosing CurveSoul. Your satisfaction is our top priority, and your feedback inspires us to continue delivering exceptional products.💖 CurveSoul Support Team

Response from CurvesoulOct 30, 2023

Dear Ceidy Medina, Sorry for the bad shopping experience! We are sorry that you have not received your order. After checking the order and shipping information, it was delivered and we contacted you again by email. Please kindly check it and we are responsible to your order and will offer a satisfied solution to you. Please do not worry about it. And we have been working hard to improve our shipping service to make you and our other valued customers more satisfied. We highly appreciate your understanding and patience. Thank you for giving us the opportunity to resolve this matter. We look forward to continuing to serve you as a valued customer.💖 If you have any suggestions or need any assistance, please be free to contact us at [email protected], we are always here for you. CurveSoul Support Team

Response from CurvesoulOct 27, 2023

Dear Kathy Landholm, Sorry for the bad shopping experience! We are sorry that you have not received your order. After checking the order and shipping information, it was delivered and we contacted you again by email. Please kindly check it and we are responsible to your order all the time. Please do not worry about it. We understand that shipping time can sometimes be a challenge. And we have been working hard to improve our shipping service to make you and our other valued customers more satisfied. We highly appreciate your understanding and patience. Thank you for giving us the opportunity to resolve this matter. We look forward to continuing to serve you as a valued customer.💖 If you have any suggestions or need any assistance, please be free to contact us at [email protected], we are always here for you. CurveSoul Support Team