Kathy L.
I placed my order almost a week ago
I placed my order almost a week ago, to date I have received almost 10 emails for promotions from your company but my order has not yet shipped. How about you get my order out and then ask me about my experience instead of the other way around
Response from CurvesoulOct 27, 2023
Dear Kathy Landholm, Sorry for the bad shopping experience! We are sorry that you have not received your order. After checking the order and shipping information, it was delivered and we contacted you again by email. Please kindly check it and we are responsible to your order all the time. Please do not worry about it. We understand that shipping time can sometimes be a challenge. And we have been working hard to improve our shipping service to make you and our other valued customers more satisfied. We highly appreciate your understanding and patience. Thank you for giving us the opportunity to resolve this matter. We look forward to continuing to serve you as a valued customer.💖 If you have any suggestions or need any assistance, please be free to contact us at [email protected], we are always here for you. CurveSoul Support Team