I donno what happened to the other buyers but...I PRAYED and gave this company a chance...b/c I've been wanting these
C😎😎L curtains for SO long and was paranoid to buy b/c of the BAD reviews😟
They came EARLIER;) than scheduled, packaged NICELY;)...AND...A -MAZINGLING BEAUTIFUL🥰❣...THICK QUALITY fabric too❣ I'm S🥰 🌈
ER
Evelyn R.
Misleading descriptions, terrible customer service
The descriptions of the products are misleading. The curtains I purchased said in the product description that the panels were 118" wide. I ordered what I thought was 2 panels. When I received my purchase, the width of each was divided into two panels. So instead of 2 panels each 118" wide, I received 4 panels each 63" wide. When I reached out the customer service, their response was (word for word): "OK,it haven't wrong.You got it wrong". So, if you order from this company just know that you might not get what you thought you were going to get and customer service is rude and will not help you at all. Shipping also said it would be 10 business days and it took a month to receive.
IA
Ian
Customer service is a disgrace based in…
Customer service is a disgrace based in China trying to not return items offering 5% then 15% because it expensive to return ....
Do not use the company it’s terrible !!!
DS
Denitsa S.
Never order from them
Never order from them, please! So poor company!
HP
Hannah P.
Don't order from this company
Don't order from this company. Overpriced, poor quality, products do not match images online. Poor customer services. I originally ordered curtains too big. They amended my order, 6 weeks later I am still waiting for the difference in price to be refunded. When ordered was told 10-14 days until delivery. It took nearly 5 weeks with no updates in between. Curtains arrived, colour tones and pattern completely different. Quality poor. Asked for refund, have to post back to China. They offered 30% refund after postage costs deducted. Currently waiting for this refund but as I have never recieved the original refund from the difference in order size I am not holding my breath. £80 out of pocket, 6 weeks wasted and I have a pile of pooh to show for it. Never again
JB
Julia B.
Scam Company
I ordered 2 panels of 84x84 curtains for my patio. I waited 5 weeks and when I opened the package. Not only was it the wrong fabric but I received two 42x84 panels and they looked awful/cheaply made. I immediately contacted customer service for a return. They refused because there was nothing wrong with the curtains quality. I told them they were the wrong size. They disagreed and refused to return the product for me. I was scammed, I looked over the website multiple times and it doesn't say anywhere that each panel would be 42x84 equaling 84x84. This company is joke.
KR
Karen R.
In March or 2021 I ordered 2 marching…
In March or 2021 I ordered 2 marching panels from this company curtainsland valued $223.00, I was making over my home and was looking for some panels elegant and expensive to give my place the look I imagined. The measurements I ordered was 80w x 96 L. The curtains took approximately 4 weeks to reach me, however when I received them and opened up the package, I almost fainted literally, instaneously I knew I got scammed. The quality of the curtains equated to something out of a dollar store and instead of 80w, the curtains were 38w. I reached out to the ghost they put up front to take queries and it directed me to an email. I wrote the email and I was going back and forth with another ghost who first asked me to send picture measurement and that pissed me off because first of all you know what you sent me, however, I complied. Although I did that, they tried to convince me they sent me the correct order. After much exchange they agreed to refund 30% of my purchase price, which is meager relative to the price and quality of the item.
I refuse to feel stupid for ordering an item on the internet and getting con, the internet is the new market place, there is where people shop currently. Therefore I would expect that if I will shop there, the items and likewise sellers would be genuine. There has to be some watch dog group to scrutinize these companies and get them off the market. I was also trying to research how I could make a formal complaint against this bogus company, because I will use every opportunity to expose them with no stone unturned. I hate the thought of another person having to loose their hard earned money to these thieves. This is simply ridiculous, they have come up with a clever scheme to scam people. I have been looking into every opportunity to report this scam. If anyone reading this post knows of other ways to get this company off the market, let's join forces, this nonsense has to stop.
RT
Rachel T.
Steer clear of this company
Steer clear of this company. I'd read reviews but thought I'd risk it based on one 5* rating and wish I hadn't. The curtains I ordered were a different colour, a different size and took a month to arrive. They then told me I had to pay to return them (curtains are extremely heavy and expensive to send) - and that they would take an additional £44 / 40% off any refund for their initial shipping fee (despite literally having advertised free shipping on their website). Honestly horrified a company like this is even still in business - an absolute scam. I'm out of pocket for being sent the wrong items - do not purchase from them.