CurtainslandReviews of curtainsland.com

Nice curtains, good customer service make sure you order correctly.

I was pleasantly surprised at the quality of Curtains. Chat support always answered right away in regards to my concerns. Shipping took a minute even with paying extra, they were shipped overseas to the USA. Very pleased with two matching 3D window curtains & a matching patio-door curtain. I would recommend. I have to add. This was a gift for my father & let me tell ya, he’s picky about quality & he loves his curtains.

Do not order from this company. Its from China and their customer service is really bad. I ordered curtains in the beginning of March 2022, i still have not received them. Tracking that they provide is not updated so thats no use. I have sent so many emails and all they reply with is they have been sent. AVOID

DO NOT USE - SCAM. After 8 weeks I have still not received my order and there is no tracking available. After repeatedly chasing this all I have received is the same generic message about delayed shipping. Emails are poorly worded with spelling mistakes which further evidences the legitimacy of this company. Pls do not make the same mistake as me unless you want to be caught up in an endless stream of emails fobbing you off with no resolution.

Please, please do not use this company for the following reasons: 1) As others have said, it takes ages for the products to arrive for China. 2) When the curtains did arrive, they were not the right colour (we ordered grey and they were oatmeal apparently to this company the same colour), made properly (we could not possible hang them as they were made incorrectly) and the wrong size - even though we had chatted online (with evidence sent to them of our conversation) with them confirming the size we required and assured us they would fit - they were totally the wrong size. 3) This was was where the fun started. As I said we received faulty goods, the seller said yep you can get refund but only if you send back to China at your cost. We pushed further and they offered 15% refund, then 20% followed by 30% we finally agreed 35% for a product that was not made properly, the wrong colour and the wrong size. Apparently all our fault. This is theft. Do not use this company, they are scammers, use social media to tell people not use them and tell your friends that they are fraudulent.

The curtains took a long time to come which was expected. When they arrived I noticed immediately that the colour was wrong. I ordered Champagne and got a horrible peach colour. The curtains also had a horrible frill on the edges which wasnt shown in the images aswell as the tie backs being bright pink and 1 was broken.... I hung the curtains to see how they actually looked where I discovered they aren't cut straight so they bulge in the middle, and they are not blackout as advertised. They just look horrendous!!! I spent £66 on the purchase and I am now in the process of returning and getting a refund. I will not ever purchase from this site again!

Took quite a while to be delivered but I knew this before I bought. I struggled to figure out how to add the hanging hooks and the picture customer service sent me to help wasn't particularly useful. However I figured it out and I'm really pleased with the curtains now they are up. They are thick and have a lovely soft feel. Design is as shown on the website.

I'm happy with my porches, I've seen all the bad reviews week or 10 days after my order so I've really panicked then emailed them there and then as well as live chat so they assure me that there is no problem with my order and I will receive it. I've got my curtains after one month and half but I'm so happy curtains are exactly the same as picture that I have ordered everything was ok with me....thanks