CurtainslandReviews of curtainsland.com

As stated, this business is located in China. It will take longer to receive your order, and if you are not satisfied for any reason, you WILL NOT get a refund, but instead will be subjected to participate in negotiations, such as the following: "So sorry that you are not satisfied with the item. As our return policy, you need to pay for the shipping fee of item return if you want to return it. And the expense is quite high. For your dissatisfaction, we can refund 20% of the item price to you. Will you consider keeping this item?"

Ordered from Curtainsland a little over three weeks ago and the curtains arrived mid-way through last week. Like Zuzana below, I forgot to check the reviews before ordering and I was worried. Even more so when there was no confirmation email. They were exactly as they looked on the photos, I'm really happy with them. The emails from Curtainsland about order confirmation, dispatch and eventual arrival via Royal Mail were all going into my Junk mail filter so I wasn't seeing them. Tracking was provided and they explain the process of dispatch and customs really clearly. This is a massive improvement on what other people were experiencing and I would be happy to use Curtainsland again if they keep this level of service up!

Good customer service when I reached out about an issue with my product.

The delivery of my order did take quite some time to recieve it. As with anything being shipped it takes a little more time to get to you. I am very satisfied with my curtains! They look just like the picture and fit as expected by my measurements.

I just received the order that took forever to get to me. I order the wrong size and they are refusing to let me return the order. This is what they emailed me “ Very sorry for not meeting your satisfaction. Normally, we do not provide return service if we send the correct item.” So if you make a mistake, you are stuck with the order. What kind of business does that. It doesn’t say anything on their return policy that they will not accept the return if you make a mistake. I have never experienced anything like this before.

Absolutely disgusting 🤮 terrible quality dull colors with what looks to be black spots on the items. Cosyland and Curtainland are one in the same. They have the greatest of doctored photos ever! I’m so angry I could spit!!

I have ordered curtains and for some reason I didn't look for a reviews, a did afterwords and a was really scared after reading everything. I have placed the order on 22.7 and got it delivered today 2.8. . Curtains are EXACTLY LIKE ON THE PICTURES. And I mean it. So adorable for our nursery. So so so pleased with this company, people often don't share good experience but only the bad one that's why I think this company has low ratings. I would not hesitate to order, super happy with it.

The curtains took over a month to arrive even when I paid expedited shipping, and I have to pinch pleat them myself which means the dimensions given no long work because you lose almost 1/2 the width when you pleat them.