CurologyReviews of curology.com

When I moved and forgot to update my shipping address the package went to the wrong place. Curology quickly sent me out a replacement. On top of their great products the customer service is top notch!

Customer service representative, Bulina was extremely helpful throughout the conversation and was able to assist me in a very timely manner. Thank you, Bulina!!

This is the best and I appreciate all of the team y'all are doing a great job. Thanks

I had an issue with a defective product and the success team was very knowledgeable, fast, and efficient in finding a solution for my issue. They sent me a replacement product free of charge after supplying a photo of the defective product. Curology has top tier customer service!

I've never been treated like this before! I feel like I'm being called a liar and it's making me so angry. I thought I cancelled my subscription, but apparently it didn't go through in the system. When I tried to explain, they just told me they couldn't see any record of me cancelling, so they won't refund me. What happened to 'the customer is always right'? It's like they don't believe me, like their system is flawless. But let's be real, every system has glitches. They're making me out to be a liar and taking the little money I have left. I lost my job, that's why I cancelled in the first place. The money they took was for food for me and my kids this week. Even if they did refund me (which they refused to do), I'd still have to wait 7 to 10 business days to get it back. This whole situation has been devastating. They made an already awful situation even worse. I was planning on resubscribing once I found a job, but after this treatment, they couldn't pay me enough to go back. Just a warning to everyone - double check everything because these people don't care about their customers.

Customer service rep was great!

Customer service responded quickly but I didn’t get a notification that my prescription needed to be updated or that my shipment was put on hold other than in the app which I barely ever log into or check. Email notifications would be more efficient.

The products for acne is the Best!