Deanna M.
Disappointing Customer Service
I loved the trial of Curology and ordered the product again. I placed my order on 9/9/20 and as of today 9/23 today the product has still not arrived. I even placed the order before my subscription automatically shipped because I ran out of the trial product early. I contacted customer service twice and still have not had a response. Love the product but I will cancel my subscription because of the shipping and customer service issues. I don’t understand why they give you a month of product but don’t have the next bottle to you before you run out? Not a great subscription service setup. I have been out of product for over a week now.
Response from CurologySep 25, 2020
Hi Deanna, I'm so sorry you've been waiting for your package! Just followed up with our support team and it looks like they've already responded. I'll have them re-forward their response in case it got lost. Hope this helps!💜 Best, Victoria & The Team @ Curology



