Your Curology formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to clear anything from acne and blackheads, to fine lines and wrinkles. No drugstore product is this customized. Curology uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer. All Curology products are made in the USA, vegan, and leaping bunny certified. Follow us on Facebook and Instagram @curology #curologyjourney
Curology (curology.com) has 1,322 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
curology.com
Website
curology.com
Category
Salons & Clinics
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 29% of reviews.
Latest
Most recent review: October 2026.
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I’ve struggled with cystic acne and breakouts my entire life. I feel like I’ve tried every product on the market, and curology was the only thing that has actually healed my skin. Not only is the product amazing, but the company itself is so responsive and eager to help you live your best makeup free life. Having a reminder to document your skin progress is awesome. I honestly didn’t notice how much my skin had changed until I looked back on the first picture I sent to my provider. Obviously one product will not work for everyone, I even had to change my custom formula around until it felt right for my skin! Luckily they make it so easy to communicate with your provider and it was changed in time for my next shipment. Invest in your skin people!!! You only get one body, take care of it! I’m sold on this product and this company, it’s changed my skin for the better and gave me my confidence back.
Response from CurologyApr 14, 2021
Hi Rayna,
So happy to hear this! I hope you continue having an amazing skincare journey. 💜
Best,
Victoria & The Team @ Curology
NH
Nicole H.
Curology is the highlight of my skincare routine!
I am now 3 1/2 months into my Curology journey. So far I am very happy with the results! I have not “struggled” with acne like some, but I do have my skin insecurities. Who doesn’t?! When I sent my before pictures into my Curology provider on Dec 8th, I wanted to address the following: occasional cystic/hormonal acne, fine lines, closed comedones & some pigmentation from over exposure to the sun throughout my life.
Let me say that using any retinoid or skincare treatment is a marathon, not a sprint. It takes time & consistency. You have to make healthy skin a priority & a habit! Even then, you’re still going to have bad skin days & weeks. No ones skin is perfect & the percentage of filtered pictures on here is HIGH! So don’t compare your journey or your pictures with anyone else. You do you, Boo! All that being said, my skin has come a long way. I have significantly reduced the number of closed comedones on my forehead & really improved the all around texture of my skin. I have not had one single cystic spot pop-up since starting this! That’s incredible!!!! I used to get at least one a month.
You are in constant contact with your provider through the secure Curology app. So if you are experiencing any issues or have any issues, you just login and as your provider. You can even submit pictures. I handled my first formula so well, we adjusted my RX before the next shipment.
I LOOVE my RX! It’s the highlight & constant in my PM routine!
I highly recommend giving Curology a chance!
Response from CurologyApr 14, 2021
Hi Nicole,
Thank you SO much for sharing your story! You're right, skincare takes time and consistency. Thank you for choosing Curology for your skincare journey. 💜
Best,
Victoria & The Team @ Curology
FK
Faith K.
Adult Acne/ Formula Adjustment
I have been struggling with acne for YEARS. I turned 21 and it was like oh hello adult acne. I am 30 now and have been using curology for a few months. This stuff is amazing!!! My first formula wasn't quite right and they make it so easy to talk to your provider and adjust your formula.
Response from CurologyApr 14, 2021
Hi Faith,
Thank you for sharing your Curology story, I'm so glad that you found a formula that works for you! 💜
Best,
Victoria & The Team @ Curology
BJ
Bethany Jones V.
I can’t say enough good things about…
I can’t say enough good things about this brand. I’ve never had terrible skin, I was having dark spots and redness. After 6 months of curology, it’s all I ever need for my skin.
Response from CurologyApr 14, 2021
Hi Bethany,
This makes us SO happy to hear! Thank you for sharing your story. 💜
Best,
Victoria & The Team @ Curology
AD
Addie
I've tried everything for my acne
I've tried everything for my acne, and this is the first thing to work without side effects. Over the years, I've tried a number of topical medications both prescribed and over-the-counter, plus hormonal birth control and an oral antibiotic. The only thing that ever worked was the antibiotic, but it also turned my skin blue and my gums gray, so I stopped taking it. My Curology formula plus the spearmint tea recommended by my Curologist have made my skin look SO much better. I can take off my mask without feeling embarrassed by it, finally! It did take about two and a half months to see significant differences, so don't get discouraged if it takes a bit of time.
Response from CurologyApr 14, 2021
Hi Addie,
I'm so sorry you've had to go through all of that to find a skincare solution that works! We're SO happy that you chose Curology for your skincare journey. Keep glowing! 💜
Best,
Victoria & The Team @ Curology
HE
Heyyo
My Curology Experience
Now before I start I want to let everyone know this is my experience on my skin I won't give you any guarantee that this is what happens to every skin. When I purchased my three bottles of curology I was ecstatic because maybe-just maybe I could finally get rid of acne and my really hideous breakouts. However that was never the case, before my products arrived I started to do research and tried to find out the most effective way to use the products. When they arrived I started using them right away and made a great routine. However the second day I used it I noticed irritation on my skin nevertheless I still continued. After a couple days, when I used the formula that was made specifically for my skin, I had really bad burns, my face felt like it was on fire. After going on their website they said that "the burn means that it's working!"
If any product that burns your skin stop using it! After using it for like 4 weeks, I had the worse breakouts, my face was really irritated, I couldn't use my regular cleanser or even moisturizer let alone any makeup. My face's was horrible, and I realised that even if a specific product is very expensive or had a lot of great review there is not guarantee. I forced myself to believe that the painful burn was supposed to happen and would only result in a clear face.
Hope this review helps, I don't want people to go through what I did:)
Response from CurologyApr 9, 2021
Hi,
Thank you so much for reaching out and letting us know about your concerns! It sounds like you are feeling frustrated with your experience at Curology. Let's see if we can clarify a few things for you.
First, you mentioned experiencing worsening breakouts and irritation, and I encourage you to speak with your provider about this (if you haven’t already). Please know that many prescription acne medications can make breakouts worse initially and cause temporary irritation, so most patients do best with regular dialogue with their dermatology providers!
Second, you mentioned seeing “the burn means that it’s working!” on our website. We do have a blog post titled “Skincare Myth: “The Burn Means It’s Working!”, but this blog post explains why “the burn means it’s working” is not true. Please let us know if you saw this phrase somewhere else, though!
With that said, if you do not find that our products are working for you, we completely understand, and you may be better served by an in-person dermatologist. If you need help finding an in-person dermatologist, you can ask your primary care physician or other local healthcare provider for a recommendation, or visit the American Academy of Dermatology site: https://www.aad.org/find-a-derm. We only want what’s best for you!
We hope you find that information helpful. Please message your Curology provider if you'd like to discuss this in more detail. 💜
Best,
Victoria & The Team @ Curology
AG
Ashley G.
I recently started feeling burning when…
I recently started feeling burning when I was putting on the moisturizer, and realize that there is an ingredient only in the moisturizer that will increase acne and harm sensitive skin (like mine) the ingredient is phenoxyethanol which is a preservative in cosmetics. I’m pretty upset that a program designed to help people with skin problems would use that. I don’t want to use these products anymore as it’s making my acne worse and burns when I use the moisturizer. But when you sign up for the free sample, you get locked into spending 80 dollars every couple months! Do NOT buy this product if you have sensitive skin!
Edit: to Curology’s reply, they actually were very quick to end my subscription I will say that. I just sent them an email letting them know I’d like to end my subscription, and they did so immediately without hassle. I was upset though that I couldn’t just do it online, no button or links via website, and I felt stuck in a program simply because in my opinion their site wasn’t very user friendly, so I had to reach out via email.
Second, the ingredient being deemed safe wasn’t part of the question at all. There are many many ingredients deemed safe by whomever organization yada yada. But the facts remain, that people with very sensitive skin will still react after continued use, to the smallest amounts of even possibly irritating ingredients. It is what it is. So people like us need to know to avoid them, and yes, that ingredient is in absolutely everything, it was very hard for me to find a product line that doesn’t have them, but trust me guys, they do exist! And they don’t have to be expensive!
Third, I have dealt with acne and dermatologists since I was 14, that is a very long time. I am very familiar with the time needed to get used to products. I know that things can “get worse before they get better”, I’ve been at this battle for a long time, and so has my mother. I know my stuff so to say lol
Listen, if it hurts when you do that, DONT DO THAT
I think that this product could work for certain people, but for people like me, and maybe people like you, who have tried everything and are desperate.. you see Curology across your phone screen and you think it’s a godsend, but it’s just another basic skin care product. They have made an easy to use program in the modern world for people if it is something that works for them. But if you’ve tried a dermatologist, if you’ve tried everything, this isn’t going to help. Anyone who has ONLY used over the counter stuff, I’d say give curology a shot, it’s a 5$ trial and they will end it at any time.
Response from CurologyApr 12, 2021
Hi Ashley,
Thank you so much for reaching out and letting us know about your concerns! It sounds like you are feeling frustrated with your experience at Curology. Let's see if we can clarify a few things for you.
You mentioned experiencing worsening breakouts and a burning sensation, and I encourage you to speak with your provider about this (if you haven’t already). I’m not sure how long you used your formula but know that many prescription acne medications can make breakouts worse initially and cause temporary irritation, so most patients do best with regular dialogue with their dermatology providers!
You also asked about one of the ingredients in our moisturizer. Please know that both our moisturizer and rich moisturizer have been designed by in-house dermatologists to be non-comedogenic, fragrance-free, dye-free, paraben-free, and hypoallergenic. In the U.S. phenoxyethanol is deemed safe for use in cosmetics in concentrations of up to 1 percent, and we use less than this concentration in our products. You will find this ingredient in many well-regarded products.
Finally, please know that no one is locked into spending money on Curology’s products. We offer a 90 day money back guarantee to all new members. Members are also free to cancel their subscription at any time. This information is available on our support page.
With that said, if you do not find that our products are working for you, we completely understand, and you may be better served by an in-person dermatologist. If you need help finding an in-person dermatologist, you can ask your primary care physician or other local healthcare provider for a recommendation, or visit the American Academy of Dermatology site: https://www.aad.org/find-a-derm. We only want what’s best for you!
We hope you find that information helpful. Please message your curology provider if you'd like to discuss this in more detail. 💜
Best,
Victoria & The Team @ Curology
RC
Raquel C.
Honestly this product has changed my…
Honestly this product has changed my life! Every since I started using curology it has made me more confident with my skin and being with a bare non-makeup face. I have recorded it to friend that have also said this product has changed their life as well! Thank you curology!
Response from CurologyApr 8, 2021
Hi Raquel,
Thank you for sharing your experience! I hope you continue having an amazing skincare journey. 💜
Best,
Victoria & The Team @ Curology