Your Curology formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to clear anything from acne and blackheads, to fine lines and wrinkles. No drugstore product is this customized. Curology uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer. All Curology products are made in the USA, vegan, and leaping bunny certified. Follow us on Facebook and Instagram @curology #curologyjourney
Curology (curology.com) has 1,322 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
curology.com
Website
curology.com
Category
Salons & Clinics
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 29% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I’m very happy that i had the opportunity to test the curology custom skin treatment. My formula has really worked wonders on my acne on my jaws line. I am very satisfied and happy that it wasn’t harsh on my skin since i have sensitive skin.
Response from CurologyJun 15, 2021
Hi Veronica,
This makes me SO happy to hear. Thank you for choosing Curology for your skincare journey! 💜
Best,
Victoria & The Team @ Curology
DE
Dee
Worth the hype
I saw LOADS of curology ads on social media but I was never truly interested in it, now thanks to Influenster I had a chance to try it out. Glad to say I will be keeping my subscription after the trial is done! My skin completely cleared pit with very minimal, but manageable break outs, all my horrible dry patches are gone and my skin is happier than ever! 100% recommend to anybody!
Response from CurologyJun 15, 2021
Hi Dee,
I'm SO happy you've loved your Curology experience. I hope you continue having an amazing skincare journey. 💜
Best,
Victoria & The Team @ Curology
CR
Craven
Terrible bottle design
Terrible bottle design. Doesn’t warn that it’s about to run out either visibly or by weight. Shipping takes over a week for a refill. Not worth the time and energy. Support responds quickly until you ask for a refund per their guarantee. Don’t trust it!
Response from CurologyJun 15, 2021
Hi Craven,
I'm sorry you've been unhappy with our bottles!
Your Curology cream comes in a special bottle that keeps the prescription-strength ingredients inside fresh and potent for as long as possible.
Each bottle is designed with an airless pump delivery system, which vacuums your face cream up to the top to dispense it, rather than pumping it through a tube or straw.
If you'd like to learn more about our bottles, you can read here: https://support.curology.com/article/80-curology-bottles
I'm SO sorry you've had trouble with customer service, do you mind leaving your name and email so we can look into this for you? 💜
Best,
Victoria & The Team @ Curology
LU
Lucky
I am delighted with my treatment
I am delighted with my treatment, it has served me a lot. Help calm my hormonal shoots. My skin is softer and more hydrated than ever. I already start to see changes, and I love it
Response from CurologyJun 15, 2021
Hi Lucky,
This makes us SO happy to hear! Keep glowing 💜
Best,
Victoria & The Team @ Curology
MI
Michelle
Complimentary trial
I tried my customized formula, but it was really harsh on my skin. I do have fairly sensitive skin, but despite diluting the formula and using every other day to get started, my skin around my mouth area especially was red, irritated, and extremely dry. The cleanser and moisturizer were good. Lightweight and did what it was intended to do. Unless I had a skincare issue that I really felt needed prescription medicine, I will likely just stick to my normal skincare routine.
I received a complimentary trial for Curology from Influenster to provide an honest review.
Response from CurologyJun 15, 2021
Hi Michelle,
I'm sorry you've been unhappy with your Curology experience! I'd recommend reaching out to your dermatology provider, as they can offer suggestions. 💜
Best,
Victoria & The Team @ Curology
ER
Erin
I received the products free for…
I received the products free for testing purposes. I tried out the cleanser, moisturizer and treatment. Mine was more focused toward my wrinkles and minimal acne. I was so hopeful these would be products that would work. I do like the moisturizer - I have the rich cream and it is thick and great. The cleanser is gentle but a little too drying for my skin. The treatment has been VERY drying. My skin has never looked so dry. I try using every other night and then skip two nights, but it’s still irritating and makes my skin very sensitive. It has been over a month. I am still going to stick with it and see if things change sign my skin. My fine lines look about the same. My skin may be a bit more glowy, but it’s SO dry.
Response from CurologyJun 15, 2021
Hi Erin,
I'm sorry you've been unhappy with your Curology experience! If you haven't already, I highly recommend you reach out to your dermatology provider, and they'll be more than happy to offer suggestions on how to hydrate your skin.
Hope this helps! 💜
Best,
Victoria & The Team @ Curology
RO
Rose
The worst!!
They are the absolute worst!! Hate is a strong word, but I hate Curology. Started about 6 months ago for dark spots and hormonal acne for the few bumps I get monthly. The first formula literally did nothing but cause a major breakout, dry out my skin, and cause redness. No improvements, not even on the dark spots. I got a new formula 2 months ago, and my skin has been going through hell ever since. The dermatologist that I messaged with through Curology said this formula would make things “worse, then better”, so I continued to use it, but I’ve used the entire two month supply, and my skin is just worse. There’s been no improvement whatsoever, and now I have painful cystic acne, more dark spots from the acne, rougher textured skin and a ton of tiny bumps that won’t go away. I’ve never had to deal with any of that prior. I went to see a local dermatologist today, who advised me to stop using the Curology immediately. Now, I have a brand new, unopened bottle that I can’t use, and they don’t accept returns or process refunds. $40 + the cost of new treatment down the drain. Never again!!
Update:
Had to re-write this review after a Curology team member “Victoria” responded saying I was going through a “purging period” (definitely not the case 6 months in), then had my review flagged. Within 3 weeks or so of stopping the Curology, my skin cleared up with the exception of one really dark and tender spot on my right cheek left behind after bad cystic acne breakout while using Curology. Not sure why my original review was flagged for removal, but I read that others have had similar experiences and I thought that was shady, so I decided to re post my experience. My advice would be to see a local dermatologist, if you can.
Best of luck!
Response from CurologyJun 4, 2021
Hi Rose,
We are truly so sorry to hear about your experience. Everyone's skin reacts differently to prescription ingredients and members can have different experiences when it comes to purging and progress.
I would like to follow up with our customer success team about your experience if that is ok with you!
Best,
Victoria & The Team @ Curology
HA
Hannah
I cannot say enough great things about…
I cannot say enough great things about this product. I have tried everything from drugstore to luxury to other medicated creams. Nothing worked for more than a month or so. With curology, I only see my skin getting clearer, more even, and all around healthier. I literally recommend this product to every single person I can! I want everyone to be as happy with their skin care journey as I am now. Thank you, thank you, thank you.
Response from CurologyJun 7, 2021
Hi Hannah,
Thank YOU for giving Curology a shot! This makes us so happy to hear, keep glowing! 💜
Best,
Victoria & The Team @ Curology