Ella
Poor communication and gross packagins
I placed an order of two items and heard nothing for a week. I then got an email saying that I have received a refund for half of the total. The item is obviously out of stock but I don't understand why I wasn't offered the chance to wait for it to come back? The other item did arrive but the products were covered in a disgustingly sticky orange slime, which had hairs and fluff stuck to it. Absolutely vile.


