CURLSMITHReviews of curlsmith.com

Response from CURLSMITHOct 13, 2025

Thank you so much for your wonderful feedback! We’re delighted to hear that you’re enjoying the flexibility and savings of our subscription service. We designed the subscription to be as convenient and tailored as possible for our customers. We’re also thrilled that our products continue to work so well for your curly hair! Thank you for being a valued member of the Curlsmith community.

Response from CURLSMITHOct 13, 2025

Thank you so much for your wonderful message! We’re delighted to hear you love our Curl Quenching Conditioning Wash and that it’s been your go-to for two years. We’re also glad the next-day delivery service exceeded your expectations — we strive to get your favorite products to you as quickly as possible!

Response from CURLSMITHOct 13, 2025

Thank you so much for your kind words! We’re thrilled to hear that you’ve been enjoying our hairspray for years and that it’s become your go-to product. We’re also glad your order arrived quickly and that you had a great experience with our service. Your loyalty means a lot to us!

Response from CURLSMITHOct 13, 2025

Thank you so much for sharing your hair care journey with us. We understand how challenging it can be to find the perfect products for your unique hair type, and we’re honored that you’ve chosen us to be part of that process. We appreciate your feedback regarding pricing and your interest in specials or a rewards program. We’re always looking for ways to provide more value to our customers and will certainly take your suggestion into consideration as we continue to improve. In the meantime, please keep an eye out for occasional promotions and exclusive offers by subscribing to our newsletter or following us on social media.

Response from CURLSMITHOct 13, 2025

Thank you so much for your wonderful message! We’re thrilled to hear that our products are the best for your curly hair.

Response from CURLSMITHOct 13, 2025

Thank you for your kind message. We’re glad we could listen to your feedback and assist with a refund for the product that didn’t work for you. It means a lot to us that you found a product that suits your needs, and we appreciate your continued trust in us. If you ever need any further assistance or product recommendations, please don’t hesitate to reach out. We’re here to help! Thanks again for being a valued customer.

Response from CURLSMITHOct 13, 2025

Thank you so much for sharing your experience with us — we’re sorry the first product wasn’t the right fit, but we’re absolutely thrilled to hear that Mae was able to help you find a product you love! Our Air Dry formula is a favorite for many, and we’re so glad it’s working well for your curls. We're also happy the exchange process was smooth and that the prepaid return made things easier — that's exactly the kind of experience we aim to provide.

Response from CURLSMITHOct 13, 2025

Thank you so much for your lovely message! We’re thrilled to hear that the quiz helped you find the right products for your hair type — and even happier to know they’re working so well for you. It means the world to us that you’ve been part of the Curlsmith community for years, exploring different shampoos and stylers until you found your perfect match. That’s exactly what we hope for — personalized care that truly delivers results. We're also glad to hear that our delivery and communication have met your expectations. Your satisfaction is always our priority.