Cupid FragrancesCupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.
Cupid Fragrances (cupidfragrances.com) has 1,225 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Lloyd W.
Smells awesome. 👍🏾
Response from Cupid FragrancesJun 26, 2024
Hello Lloyd, Thank you for sharing your positive feedback! We're delighted to hear that you think our product smells awesome. Your satisfaction is important to us, and we appreciate your support. If you have any further questions or need assistance, please don't hesitate to reach out. The Cupids Team
Michael S.
It smells terrible. My wife and I hate the smell. I Would like to have my money back if that is possible.
Response from Cupid FragrancesJun 26, 2024
Hello Michael, We are sorry to hear that you and your wife are not satisfied with the fragrance. Your satisfaction is important to us, and we understand how disappointing this must be. We offer a 30-day money-back guarantee, so you can certainly request a refund. Please send us an email with your order details, and we will process your refund as soon as possible. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. The Cupids Team
Debra L M.
This company is not reliable. The website gave me one price but charged me a lot more. I requested a cancellation 5 minutes later. Customer service responded 3 times before my order was confirmed and then they refused to cancel. Saying the order had shipped within 30 minutes of being placed. I will dispute the charge but this is super shady business practice. Just FYI all the emails are time stamped.
Response from Cupid FragrancesJun 19, 2024
Hello Debra, Thank you for reaching out to us regarding your recent order and sharing your concerns. I apologize for the inconvenience and frustration this situation has caused you. We take your feedback seriously and want to address the issues you've encountered. Here are the key points and actions we're taking: 1. Price Discrepancy: We are reviewing our website to ensure that all prices displayed match the final charges. Your case has been flagged for our technical team to investigate and resolve any discrepancies. 2. Order Cancellation: Our system is automated to process orders as quickly as possible to ensure prompt delivery. Unfortunately, this means that once an order is placed, modifications or cancellations cannot be made. We apologize for any inconvenience this may have caused and understand your frustration. 3. Customer Service Response: We are committed to improving our customer service processes to ensure that all inquiries are handled efficiently and accurately. We understand that you are considering disputing the charge with your bank. Once again, I apologize for the inconvenience and appreciate your patience. We value your feedback as it helps us improve our services. Thank you for giving us the opportunity to address your concerns. The Cupids Team
Dave B.
My girl loved it and had all she can do to keep her hands off me it was wonderful
Response from Cupid FragrancesJun 17, 2024
Hello Dave, Thank you for sharing your wonderful experience with us! We're thrilled to hear that your girl loved the fragrance and that it had such a positive effect. If you have any other questions or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again! The Cupids Team
Tony D.
Didn't have No Affects but the Smell was ok. I ordered 3 Bottles my First time!!!! Didn't receive any Feedbacks
Response from Cupid FragrancesJun 17, 2024
Hello Tony, Thank you for your feedback. We're sorry to hear that the product did not meet your expectations in terms of its effects. We're glad to know you liked the scent. We strive to provide the best experience for our customers and take your feedback seriously. If there's anything specific we can assist you with or if you have any further comments, please let us know. Your satisfaction is important to us. Thank you for your support and understanding. The Cupids Team
lillian P.
Just dont buy it. There policy is for returns is there just is not one despite what is advertised. The company said and I quote. We dont give refunds. This is absolutely a scam and the the AG needs to get involved. You post..you give refumds.amd dont!
Response from Cupid FragrancesJun 17, 2024
Hello Lillian, Thank you for sharing your feedback with us. We genuinely apologize for the frustration and inconvenience you've experienced regarding our return policy. We strive to be transparent with our customers and honor our return and refund policies as stated. If there has been a miscommunication or an error on our part, we want to address it promptly. Could you please provide us with your order number and any relevant details? We will review your case immediately and ensure that any discrepancies are resolved to your satisfaction. Thank you for your patience and understanding. The Cupids Team
KNRW Media, Nighthawk S.
Folks we are doing a show on this company and their fraud tactics. From Returns to Restocking fees and welcome to 99Cent Store Junk Merchandise. We are planning a Lawsuit due to unlawful practice and a show on how they trick customers using a bait switch after they already have your Credit Card Number and play what's called 123 Offer. and many customers fall for it and once your stuck you can't get out and the order is placed and on top of that any kind is null to after they call a 12 hour shipping when they say they can offer a refund due to the product already being sent out and done with malice to rip off the customer. Then they pull a gimmick called Hit and Switch: they tell you they will offer you a refund but only 20% of what you paid that could be around $300 id you fell for the whole game they play in order to get your money! They know this is illegal and fraud but they will tell you since your getting 20% back you can keep all the product without sending it back... Now if you you do get your refund after you send this waterdown junk that does nothing to Drive the Women Crazy! They tell you of a 20 % Restocking Fee... One way or another they are going to make money off of you and every part of the transaction is fraud thus we are getting other customers together that had the same issues with this company, we will be filing a Lawsuit on our behalf as other customers being added to the complaint not only that we will be filing a police report on the part of the fraud. We have been going round and round with this company that we had gotten a complaint on be multiple customers that were taken advantage of and as we talked with other customers and placing an order for this garbage while we had customers on the show telling us what they did and what happened and then when they tried to back out of the system they were automatically charged or aka Bait and Switch! We are still fighting the company iin order to get our money back... Many many Emails back and forth lie after.. Also note there is nothing under refunds and restocking fees or charges to the customers posted thus making what the company is doing is fraud of many counts and once more how they are ripping off the company. The BBB and Consumer Affairs is well aware of what going on and the as the complaints come rolling in. Since now they are now offering a full refund but once more the restocking fee is still on there we have decided to go further and file the lawsuit and if you have had any problems with this company and would like to be co-complaints Contact us at KNRW Media Group also send any emails conversations you had with the company and with who! Remember this is a scam it is not your fault many upon many have fallen for it and then after they figured out of the mistake its to late and you sucked in. Contact: Email KNRW RADIO CHARTER.NET Attn: Marcus or Sam(Legal Advisor) Add copies of your emails.. Black out important information send with Email. (Also Advise us if you would or would not like to be a guest on the air and please send a contact number to reach us. Our Studio Number is 308-224-3899
Response from Cupid FragrancesJun 13, 2024
Hello, Thank you for your email. We are sorry to hear about your negative experience with our company and take your concerns very seriously. We would like to address each of your points and work towards a resolution. Returns and Restocking Fees: Our return and restocking policies are clearly outlined on our website. We strive to ensure that all customers are aware of these terms at the time of purchase. However, if there has been any confusion, we are more than willing to review your case specifically. Bait and Switch Allegations: We assure you that we operate with integrity and transparency. Our offers and promotions are clearly stated, and we ensure that all charges are authorized by our customers. If there has been a misunderstanding, we would like to investigate this further. Product Quality: We stand by the quality of our products and apologize if they did not meet your expectations. We are committed to customer satisfaction and would appreciate your feedback on how we can improve. Refund Process: Our refund policy is designed to be fair and straightforward. If you believe that your refund has not been processed correctly, please provide us with the details, and we will address the issue promptly. Legal Actions and Media: We understand your frustration and are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your concerns directly to find a mutually agreeable solution. Please contact us at [email protected] so that we can address your concerns more thoroughly. We value your feedback and aim to improve our services continually. Thank you for bringing these issues to our attention. The Cupids Team
Twuan
Overrated..doesn’t attract woman..I’ve noticed no changes at all unless someone is like on top of me..biggest false advertisement ever!
Response from Cupid FragrancesJun 13, 2024
Hello Twuan, Thank you for sharing your feedback regarding our product. We are sorry to hear that it did not meet your expectations and understand your frustration. At Cupids, we strive to provide high-quality products and accurate information to our customers. We value your input and would like to address your concerns. We would appreciate more details about your experience so that we can understand what went wrong and how we can improve. Could you please provide us with your order number and any specific issues you encountered? We are committed to customer satisfaction and would like to offer a resolution. If the product did not meet your expectations, we are happy to discuss possible options, including our 30-day money-back guarantee. Thank you for bringing this to our attention. We look forward to resolving this matter for you. The Cupids Team
