Cupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.
Cupid Fragrances (cupidfragrances.com) has 1,225 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Also known as
cupidfragrances.com
Website
cupidfragrances.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The cologne is good but be careful if you don't want to keep paying they make it damn near impossible to cancel a subscription then when you do they charge you again anyway
Response from Cupid FragrancesMay 15, 2026
Hi Jeremy,
Thank you for sharing your feedback with us. We’re glad to hear that you are enjoying the cologne, and we also appreciate you bringing your concern regarding the subscription process to our attention.
We would like to reassure you that subscriptions can be cancelled anytime, and our customer support team is always available to assist customers with the cancellation process whenever needed. Once a subscription has been successfully cancelled, no future charges will be billed.
Please feel free to reach out to us anytime if you still need assistance with your subscription, and we’ll be more than happy to help.
Kind regards,
Cupids’ Customer Support Team
ST
Steve.
UPDATE..."Absolutely useless stuff!"
Yup!..Absolutely useless stuff!
I wrote a review for this a few months ago, and giving the company the benefit of the doubt, I thought I'd write another after using it for a while, and see if I DID actually attract any females!...as they inferred, with this, so called, "Pheromone infused".. Cologne!
I can honestly say, absolutely nothing has changed!
I've been close to many women through my work in the last few months, and as I said before, NOT ONE woman has told me that I smell good!.....or even asked what was I wearing!?...and what's more.... it still doesn't smell any better either!
SO.....I SHALL BE THROWING THE VAST MAJORITY OF THE BOTTLE AWAY NOW!! ... A Total Waste of Money!
FOOTNOTE: I'm sorry Cupios ...but your "Run of the Mill" reply below is just not good enough! This is EXACTLY the same reply you gave me the first time!
Please give me WRITTEN EVIDENCE for the PERCENTAGE of Men that have used it, and have had GOOD feedback from the women and men...because we would all love to know!
Your company only has to have a few men say that your product works, to infer in your adverts on social media that it actually does, yet in my case, and with many, many other reviews on Trustpilot, clearly shows it DOES NOT!
I look forward to your evidence.
Response from Cupid FragrancesMay 15, 2026
Hi Steve,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously.
We understand how you've felt when you don’t experience the results you were hoping for. While many of our customers have shared positive experiences and testified to the effectiveness of our products, we also recognize that results and personal preferences can vary from person to person, especially when it comes to scents and individual chemistry.
We are committed to helping resolve your concern and would be happy to assist you further.
For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Kind regards,
Cupids’ Customer Support Team
DM
Daniel M.
I ordered Cupid's pheromone infused…
I ordered Cupid's pheromone infused cologne and their website signed me up for a subscription and started sending me stuff I didn't order or want. Then I moved and tried updating my new address and they continued to send stuff to my old address and I never received it not sure where it is going. And I continue to get emails from them saying my order has shipped but to my old address. Please be careful when ordering this crap!
Response from Cupid FragrancesMay 11, 2026
Hi Daniel,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously.
We understand your concern regarding the subscription, and your updated shipping address not being reflected on your recent orders. We completely understand how concerning this must be, especially when packages are being sent to your previous address.
We are committed to helping resolve your concern and would be happy to assist you further.
For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Kind regards,
Cupids’ Customer Support Team
PF
Patrick F.
Absolutely no customer service at all
Absolutely no customer service at all. They pretty much won't let you return for a refund. I even tried cancelling the order, it sat at their warehouse for 4 days before they sent it. Now they won't give the information they deem necessary to return for a refund.
Response from Cupid FragrancesMay 11, 2026
Hi Patrick,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
We acknowledge your request to return the order and we're here to assist you further.
Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
HH
Hunter H.
Absolutely unacceptable
Absolutely unacceptable. If I could give zero stars, I would without hesitation. This company uses manipulative and frustrating tactics that no legitimate business should be using. Forcing customers to sit through videos just to complete a purchase is already a red flag, but it gets worse. After going through that process, I was charged far more than what I originally agreed to—sometimes double or even triple the listed price. That is completely unacceptable and feels incredibly deceptive.
There is a serious lack of transparency in their checkout process, and it gives the impression that the system is designed to confuse customers into paying more than they intended. Businesses should be upfront and honest about pricing—anything less crosses a line. Based on my experience, I genuinely believe Cupids should be investigated for false advertising and potentially scamming customers.
I would strongly caution anyone considering purchasing from this company. Pay extremely close attention to what you’re being charged, and honestly, you’re better off taking your business elsewhere. No product is worth dealing with this level of frustration, lack of trust, and questionable business practices.
Response from Cupid FragrancesMay 6, 2026
Hi Hunter,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
We sincerely apologize for the inconvenience and concern caused by the checkout process and pricing. This is not the experience we aim to provide,.
Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
JI
John I.
Bought this product thinking wow it’s a…
Bought this product thinking wow it’s a dom. just release all the add and the product is all fake. Beside the smell of the product last around 3 hrs there is nothing special. Keep your money in your pocket and don’t believe the hipe.
Response from Cupid FragrancesMay 6, 2026
Hi John,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
We’re sorry to hear that the product did not meet your expectations and that you were not satisfied with your experience.
Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
MC
Mike C.
Ordered and paid
Ordered and paid. Been 3 weeks no tracking. Emailed Cupids and got no response. Sent evidence and no response. STEER CLEAR. Blatantly taking money and not sending items. Fake tracking Cupids company is disgraceful
NEVER DID GET ORDER AND NO RESPONSE FROM THESE. STEER CLEAR !!!’
Response from Cupid FragrancesMay 1, 2026
Hi Mike,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
We understand how concerning it is to have placed an order and not receive the updates you were expecting.
Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
WC
Will C.
Terrible
Terrible, it charged me and bought something itself now they won’t respond!
Response from Cupid FragrancesApr 29, 2026
Hi Will,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously.
We acknowledge your concern regarding the order placed.
We are committed to helping resolve your concern and would be happy to assist you further.
For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Kind regards,
Cupids’ Customer Support Team
