Cupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.
Cupid Fragrances (cupidfragrances.com) has 1,225 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Also known as
cupidfragrances.com
Website
cupidfragrances.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
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The company replied to 99% of reviews.
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Most recent review: October 2026.
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I have not received my product at all. I am not able to get in contact with customer service tomorrow morning Monday today’s Sunday and I will check and see if I don’t get it tomorrow I will put a reverse charge from my bank.
Response from Cupid FragrancesJan 9, 2025
Hi Donald,
We are deeply sorry to hear that you have not received your order yet, and we sincerely apologize for the inconvenience this has caused. We understand how frustrating this must be, and we are committed to resolving this matter as quickly as possible.
Our records show that you have been trying to contact customer service, and we apologize for any delay in our response. We want to ensure you are taken care of, and we are investigating the issue with your order right now.
Please email us at [email protected] with your order number and any other relevant details, and we will prioritize getting back to you with a resolution.
We want to ensure you are fully satisfied, so please rest assured that we are here to assist you.
Thank you for your patience, and again, we apologize for the inconvenience.
Best regards,
The CUPIDS Team
SP
Squigman P.
I ordered this product October 25
I ordered this product October 25, 2024 it hasn't come yet. every time I inquired as to delivery date it was put off. still haven't received it. the tracking number I received apparently is bogus as well as the order number Amazon says that I may be entitled to a refund but I am still getting a referred to a site that loops me to the tracking page. I have posted on their comments section where they are selling this product and have gotten a response to go to ************* and provide the order number and my email which i did but have not gotten a response. If you try to buy this product don't be surprise if it doesn't show up
Response from Cupid FragrancesJan 9, 2025
Hi Squigman,
We sincerely apologize for the frustration you've experienced with your order and the delay in delivery. We understand how important it is to receive products on time, and we deeply regret that we have not met your expectations regarding both shipping and customer support.
We appreciate you bringing this matter to our attention. It’s concerning to hear about the issues with the tracking number and the lack of response from our support team. This is certainly not the experience we want for our customers. We would like to investigate this matter further and ensure that your order is addressed promptly.
Could you kindly provide us with your order number, email address, and any other relevant details? Our team will prioritize resolving this issue for you and make sure your order is either delivered or refunded, as needed.
Please send this information to [email protected] so we can look into this immediately and ensure you receive the service you deserve.
Thank you for your patience, and again, we apologize for the inconvenience caused.
Best regards,
The CUPIDS Team
AS
Assasin
Theyre literally scamming people.
Theyre literally scamming people. First off; pheromones, they don't actually work in humans we don't produce nor process them in any way because the part of the brain that does is completely dormant in all humans. I knew this going in but didnt see that part of the sales pitch i just thought it wasn't a terrible price considering many colognes go for twice the price and figured I'd give 1 bottle a try, worst case it smells mid as no company is going to sell cologne that smells like ass. Here's the bigger issue, they're checkout is designed to scam you. I added the 1 bottle hit proceed to checkout and entered my info. Before the order confirmation screen they offer you more, what they offered was buy 2 get one half priced essentially so I clicked that expecting it to be added to my cart which id have the chance to edit before confirming the putchase, then another "offer" popped up I accidently clicked it This time they offered the same thing once again and I finally hit no and had to do that again. Now you might expect you'll be returned to the cart to reselect your new order and be given the chance to remove the additional product but no by the time you've gotten through all of this they've already confirmed and entered your order. That is tricking people on purpose 100%. So I rush to their support email immediately to say hey you tried to trick me cancel the additional crap. Well, by the time they respond they've allegedly already sent out the smallest part of your order so they can tell you "whoopsies our delivery system is just so darn fast we can't cancel it" even though only the smallest part of the order had even been prepped. The delivery was no faster than anything you might expect in the end. But they assured me once I had the order I could return it and get my refund. Whoopsies again you have your order now and that's when we tell you sales are actually final. Wtf? Even if its written on the website their support assured me I could return the product, but I doubt it's anywhere on the site. Had I not complained about their shady practices and asked for cancelation I'm pretty certain there'd have been no rush to get my order out, they try to rush out a tiny little portion to avoid cancelation and when you ask what you can do they lie to you and say you can return it once it has showed up. Besides the pseudoscience that is indeed an outright scientifically verifiable lie, they're doing everything they can to offload product on you and make sure you can't cancel anything they tricked you into accidentally purchasing. STAY AWAY FROM THIS COMPANY
Response from Cupid FragrancesJan 9, 2025
Hi,
We’re truly sorry to hear about your negative experience, and we want to thank you for taking the time to share your feedback. We understand your frustration with both the checkout process and our customer service.
We want to clarify that our offers are intended to give customers an opportunity to receive discounts and more value for their purchase. However, we understand that it can be frustrating if those offers don’t meet your expectations or feel like they’re presented in a confusing way. We apologize for any confusion caused during the checkout process.
As for the pheromone claims, we appreciate your perspective. We strive to offer a product that’s based on our research and customer feedback, and we understand that individual experiences with pheromones can vary. However, we’re sorry to hear that you didn’t find it effective or as advertised.
Regarding cancellations and refunds, we truly want to ensure our customers are satisfied with their purchases. We apologize for any misunderstanding or miscommunication that led to confusion about our return and refund policies. We are constantly working to improve transparency, and we’ll take your feedback into account to make our process clearer moving forward.
If you would like to discuss this further or work on a resolution, please feel free to reach out to us at [email protected]. We value your business and your feedback, and we want to ensure we do everything possible to make things right.
Thank you for your time, and we hope to have the chance to serve you better in the future.
Best regards,
The CUPIDS Team
DE
Denny
Advertised tricks you into thinking…
Advertised tricks you into thinking you’re getting 3 bottles for $40. Nope your charged $120. Smells good but the hype that’s advertised is completely false. I’ll never purchase this product again. Been wearing it for about 3 weeks. Not 1 person has ever said anything.
Response from Cupid FragrancesJan 9, 2025
Hi Denny,
Thank you for sharing your thoughts. We're truly sorry that you feel the advertisement was misleading. Our promotions are meant to provide great value, but we understand that the pricing and offer details may not have been as clear as they should have been. We appreciate your feedback and will use it to improve our communication moving forward.
As for the fragrance, we’re disappointed to hear that it hasn’t had the desired effect for you. While scents can vary in how they interact with individuals, we understand that expectations are important, and we're sorry it didn’t meet yours.
If there’s anything we can do to assist with your purchase or if you have any questions, please don't hesitate to reach out to our customer support team at [email protected]. We want to make sure you have a positive experience with us, even if this particular product wasn’t the right fit.
Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
Best regards,
The CUPIDS Team
JR
John R.
THIS COMPANY IS A BIG SCAM!!
THIS COMPANY IS A BIG SCAM!!! CONTACTED THEM FOR A REFUND AND THEY SAID I HAVE TO PAY TO SEND IT BACK, THEN THEY ARE GOING TO CHARGE ME SHIPPING AND HANDLING FEE PLUS A RESTOCKING FEE. AND 7-15 BUSINESS DAYS BEFORE THEY SEND A COUPLE OF DOLLARS REFUND. I SPENT $131 ON THIS GARBAGE AND IT JUST STINKS. THIS COMPANY IS JUST COMMON THIEVES!!!!! I FILED WITH PAYPAL FOR A FULL REFUND AND PAYPAL DENIED ME. SO MUCH FOR PAYPAL BUYER PROTECTION IT SUX TOO!!!!
Response from Cupid FragrancesJan 9, 2025
Hi John,
We’re sorry to hear that your experience with Cupids hasn’t met your expectations. We truly want all our customers to be satisfied with their purchases, and we understand your frustration. Our return process, which includes shipping and handling fees, is part of our policy, which we strive to make as transparent as possible.
We would love to assist you further to ensure a resolution. If there’s anything we can do or any way we can address your concerns, please reach out to our support team at [email protected], and we will do our best to help.
Thank you for sharing your feedback, and we apologize for any inconvenience you’ve experienced.
Best regards,
The CUPIDS Team
JS
John S.
What made it great was the fact that my…
What made it great was the fact that my wife loved it/
Response from Cupid FragrancesJan 9, 2025
Hi John,
We’re so glad to hear that your wife loved the scent! It means a lot to us that Hypnosis 2.0 could make such a positive impression. We hope it continues to bring those special moments!
If you ever need any assistance or have questions, feel free to reach out. We’re here to help and always happy to serve.
Thanks again for your feedback!
Best regards,
The CUPIDS Team
JE
Joshua E.
Absolutely terrible
Absolutely terrible. Got scammed out of $250 bucks for this dumb product. No customer service at all.
Response from Cupid FragrancesJan 9, 2025
Hi Joshua,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
BM
Bryon M.
The product doesn't even come close to…
The product doesn't even come close to the claims made by the company I'm disappointed
Response from Cupid FragrancesJan 9, 2025
Hi Bryon,
We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
