Cupid FragrancesReviews of cupidfragrances.com

Well my wife thought I hit a damn evergreen tree! I was trying to get laid dammit. Luckily my wife took pity in my failed attempt to attract her and I got to see her ohhh face! Better luck next time I guess...waa waaaaa

This item is a joke. It does nothing that is claimed. It is diluted to a point that a car air freshener does a better job. The customer service and support is non existent. They claim a 30 day risk free but then turn around and say 20% restocking fee and customer responsible for shipping item back. Who does this other than scammers. Buyer beware.

TOTAL RIP OFF!!! MOST DISHONEST COMPANY I HAVE EVER DEALT WITH. FIRST OF ALL THEY LIED ABOUT THE PRICE. THEN WHEN I TRIED TO GET THE REFUND THEY PROMISE IN THE AD THEY JUST GAVE ME THE RUNAROUND. ALSO, THIS FRAGRANCE SMELLS LIKE GARBAGE!! WHAT A TOTAL RIPOFF!! TRUST ME... IF YOU PURCHASE THIS JUNK YOU'LL REGRET IT. I DO.

We cancelled the order as soon as we came to know the price was incorrectly mentioned. The company did not cancelled the order and charged my card and later on shipped the order after the order was cancelled. these guys are big scammers. Beware of placing any order

As far as fragrances is concerned I don’t know, I don’t care to know: reason being is the instant I placed the order, I cancelled the transaction, and have requested my refund since November of 2024, it’s now January 2025, and this company refuses to refund my money. How faulty, how desperate must a company be to refuse a customers refund? Never in all my years have I experienced such thievery to the upteenth degree. There is no live customer support, and I keep getting emails stating they will discount my order 10 percent and they are willing to resend the order which I never received to begin with for free. This company is not reputable, deserves a zero for value, and straight out stinks! I’ve reported them to the better business bureau, credit card company and will make every effort to inform consumers to stay away. Cupid, you’re No good! You’re fired!

Ordered and did not receive my product. When I asked for a refund they wanted me to pay for the shipping of the lost product. They made multiple offers of more product on sale after repeatedly asking for a refund. Crooks! Can’t believe they are even allowed to use shopify

To set the stage of my experience with this company I need to go back to November 9th 2024. I had been looking to purchase some Cologne as I had run out, and decided to look online for the best product at the best price. I found this product, and based on the initial reviews, thought it would be the best deal. Plus they had a deal on at the time, and heavily advertised 30 day money back guarantee no questions asked. So I placed my order, and waited, and waited, and waited. Jump forward to 3rd January 2025, my wife and I arrived home to a couple of packages outside our front door. When I opened them, I was surprised in a couple of ways. First, that the Cologne had actually showed up (because I had resigned to the fact it was probably lost), and second, I was surprised it took almost 2 months to ship to me. Of course, since originally placing the order, christmas has come and gone, and I received Cologne from my wife. So I decided to contact customer support to initiate a refund/return, as this is something they offer. I am including copy/paste of the email exchange, but also to let anyone reading this know that after a couple of emails back and forth, they just stopped replying. _____________________________________ Good afternoon. I just received the two packages today of Cologne which I had ordered back on the 9th of November 2024. I totally forgot that I had ordered these, until I opened them when I got home. I would like to return them, as I no longer need them. Please let me know how to proceed with packaging them, so I can return them to you for a refund. Thank you in advance for your help Regards David _____________________________________ Hello David, Alyssa here with Cupids, thanks so much for reaching out! We're really sorry to hear about the trouble with your recent purchase! Just a quick heads-up about our international order policy: due to the tricky logistics and different rules in various countries, all international orders outside of the USA are final sales, meaning no returns or refunds are allowed. We try to make this as clear as possible on our Refund Policy page, and we're sorry if it wasn't communicated well. Again, we're really sorry for the hassle, and we appreciate your understanding. If there is anything else I can assist with, please feel free to reach out. Sincerely, Alyssa _____________________________________ Hi Alyssa, Thank you for reaching out. Had I known this was the case I would have never ordered the product. I think that it is unfair with the lack return from Canada, considering that it cost me $250 cdn dollars. So the next step is how do I return this for a full refund, without having to go higher up the food chain. Thank you Regards David _____________________________________ Hello David, Thank you for getting in touch. I understand your frustration, and I’m sorry for the inconvenience. Just to clarify, as stated in our Refund Policy, all international orders outside the USA are considered final sales. Due to the complexities of international shipping and varying regulations, we are unable to offer returns or refunds for orders shipped outside the United States. We sincerely apologize if this was not clearly communicated earlier. We truly appreciate your understanding and would be happy to assist you with any other questions or concerns you may have. Best regards, Rich _____________________________________ Hi Rich, When looking at the site for original purchase, it mentions nothing about no international returns until you click on the small print at the bottom of the page. But what I find funny, is that all through the site it mentions 30 days money back guarantee from date of receipt. It also mentions that returns will not be accepted unless previously approved. Also it mentions that return shipping costs will not be covered (which is fine by me, because the return shipping costs which I will gladly pay, won't affect my retirement). It also mentions that there will be an address given by support of where to ship the package, and that it must be trackable. So with that being said, and the company not having to do any of the heavy lifting to get the product back to you, I don't see the issue. All you need to do is receive my return, and issue a refund to the card I used to pay for the product. What is the address of where I can ship the tracked package to, so I can get my refund? If you aren't able to help me then send me as high as you need to, so that this can happen. Please understand that this is nothing to do with you personally, but it is about principal. Also if the company wishes to ship their product globally, but not accept international returns then it should be stated "No International returns" right next to where it says "30 day money back guarantee", so that people can see. Thank you Regards David Then silence...!

I DONT THINK IT WORKS