Cupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.
Cupid Fragrances (cupidfragrances.com) has 1,225 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Also known as
cupidfragrances.com
Website
cupidfragrances.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The discount prices were amazing. We only had one issue with my order due to bad weather and the holidays. You can definitely trust Cupid for your purchases. They are not out there to rip anyone off and if thier is a problem they are fast to fix it. One of my orders were missing and after bringing it to Cupid's attention they DID NOT ARGUE with me they took care of it quickly.
Response from Cupid FragrancesFeb 2, 2026
Hi Roberto,
Thank you so much for taking the time to share your experience! We truly appreciate your kind words and are thrilled to hear that you were happy with our discount prices and that our team was able to resolve the issue with your order quickly.
At Cupids, we always strive to ensure our customers have a smooth and positive shopping experience, and your feedback reassures us that we’re on the right track.
We’re grateful for your trust and look forward to serving you again in the future!
Kind regards,
Cupids’ Customer Support Team
MH
Michael H.
Your adds are very misleading she…
Your adds are very misleading she didn't notice I was using it.
Michael Hale
Response from Cupid FragrancesFeb 2, 2026
Hi Michael,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously.
We understand your concern and appreciate you being honest about how you feel regarding our advertisements and your results with the product.
We’re sorry to hear that the experience did not meet your expectations. Everyone’s experience can vary, and we understand how you've felt.
We are committed to helping resolve your concern and would be happy to assist you further.
For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Kind regards,
Cupids’ Customer Support Team
HH
Hunter H.
I asked for a refund the day after I…
I asked for a refund the day after I placed an order. Then denied my request and stated I must keep my order for a minimum of 20 business days then I can request again. Completely unacceptable and borderline unethical and illegal business practices. I have already filed a complaint and a dispute with my bank.
Response from Cupid FragrancesFeb 2, 2026
Hi Hunter,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
BR
Baldemar R.
What I was expecting
Exellent fragrance and the customers service was very attentive on my questions and they answered everything I asked Specially a person named Viena. Thank you for your great service. I highly recommend this product.
Response from Cupid FragrancesFeb 2, 2026
Hi Baldemar,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we're sorry to hear if the item you received did not work as expected.
While individual results can vary due to factors such as skin chemistry, application method, and environment, many of our customers have shared positive experiences and continue to testify to the effectiveness of our products. That said, we fully respect that this was not your experience, and we’d like the opportunity to assist you further.
Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
WC
Will C.
Have ordered a couple times
Have ordered a couple times. The products are amazing. Love the scents and extra products besides the cologne. Have used Customer Service and were very quick to respond and assist. Great Company, product, and service. I would highly recommend to everyone!
Response from Cupid FragrancesJan 26, 2026
Hi Will,
Thank you so much for taking the time to share your experience with us! We truly appreciate your continued support and loyalty.
We’re thrilled to hear that you love our products and scents, and that our extra items have been a great addition to your orders. It’s also wonderful to know that our Customer Service team was able to assist you quickly and effectively.
Your kind words mean a lot to us, and we’re grateful for your recommendation. We look forward to serving you again soon!
Best regards,
The CUPIDS Team
JU
Juan
The smell of the colognes is very nice…
The smell of the colognes is very nice and not overpowering like other brands.
Response from Cupid FragrancesJan 26, 2026
Hi Juan,
Thank you so much for taking the time to share your feedback with us. We’re thrilled to hear that you find the scent of our colognes very nice and not overpowering like other brands.
We always aim to provide a pleasant and balanced fragrance experience, and your feedback reassures us that we’re on the right track.
If you ever need recommendations or have more feedback, feel free to reach out anytime.
Best regards,
The CUPIDS Team
RF
Ricky F.
Retracted negative review
After writing a negative review having waited almost a month for the product - the day after it was delivered. Typical & hence editing my original post.
Granted the company did reply to my trust pilot review, however I did contact them via their website several weeks prior for a refund but had heard nothing.
Probably not an ideal shopping experience.
Response from Cupid FragrancesJan 26, 2026
Hi Ricky,
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you taking the time to share your concerns.
After carefully checking our records, we can confirm that your order was marked as delivered on January 24, 2026. At the same time, we have not been able to locate any prior email or support request from you regarding a missing delivery or a refund, which is why this issue was not previously addressed.
Please know that this is not the experience we want for any of our customers. Our customer support team is always ready and available to assist with delivery concerns, refunds, or any issues you may encounter. We’d be more than happy to look into this further and work toward a resolution.
For us to address your concern further, kindly reach out to us at [email protected].
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
SJ
Steve J.
"Very Dissapointed!....I'd avoid buying it, if I were you!"
I have been around a lot of women recently, due to being in another country⅚ at the moment, and NOT ONE WOMAN has asked me what was I wearing!?... ...or said... Hmmmm!... You smell nice!.. NOT ONE!.... Yet, women sometines did when I had my Hugo Boss on!
I wish I had brought that with with me now!
This was the "Hypnosis 2" with, supposedly, a higher active 'pheromone' content!... What a load of nonsense!..... as it doesn't attract women like the "Ad's indicate", and it wears off in about 4 to 5 hrs.
What's more it doesn't even smell that good anyway.
It's not overpriced I admit, but it has certainly not lived up to my expectations..... ..at all.
SORRY CUPID, BUT YOUR REPLY IS JUST A "RUN OF THE MILL" REPLY..... AS I'VE SEEN THE SAME REPLY TO OTHER COMPLAINTS!
Response from Cupid FragrancesJan 26, 2026
Hi Steve,
Thank you for taking the time to share your detailed and honest feedback with us. We truly appreciate you explaining your experience, especially while using Hypnosis 2.0 in a different environment.
We’re genuinely sorry to hear that the product did not meet your expectations in terms of performance, longevity, or scent. Everyone’s body chemistry, environment, and personal preferences play a big role in how a fragrance develops and is perceived, and we understand how you've felt when the experience doesn’t align with what you were hoping for.
That said, we would like to reassure you that many of our customers do report positive experiences and our other products. We regularly receive feedback from customers who enjoy the fragrance profile and feel confident wearing it, which is why it continues to be part of our lineup. However, we fully recognize that fragrance is highly subjective, and what works well for some may not work the same way for others.
For us to address your concern further, kindly reach out to us at [email protected].
Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
