Cupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.
Cupid Fragrances (cupidfragrances.com) has 1,225 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Also known as
cupidfragrances.com
Website
cupidfragrances.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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U guys r awesome eve time giting the order in throw the mail soon I got money I’m ordering more stuff from u guys
Response from Cupid FragrancesFeb 26, 2026
Hi Alan,
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us.
It means a lot to hear that you’ve been receiving your orders quickly and that you’re happy with our service. We’re always committed to making sure every order gets to our customers as smoothly and promptly as possible.
We’re excited to serve you again soon! Whenever you're ready to place your next order, we’ll be here and happy to assist you every step of the way.
Thanks again for your continued support.
Kind regards,
Cupids’ Customer Support Team
DE
Daniel E.
You bastards stole my money...Im going…
You bastards stole my money...Im going to get a lawyer and make you wish you never started this venture. I ordered one bottle you set it up so people would order twice. When I tried to cancel one order you did everything to keep my money and not even give one product... I will get my money back legally...
Response from Cupid FragrancesFeb 26, 2026
Hi Daniel,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
JS
JASEN S.
Good luck receiving your product
Good luck receiving your product! I placed an order, on Feb 7th, for the Cupids V3 product. It seemed to ship quickly, then stalled in Newark, CA on the 12th. After a few days of no movement, I reached out to Cupids Support @ their support email address. The 1st response was literally the individual, Chelsea, responding with my tracking number and a link to where I could receive tracking information. As if I did no have that already. When I explained that I clearly was able to find the tracking information, I received some nonsense about how this could happen, with the shipper (Amazon Logistics), but not to worry. Later, I received another email telling me that it was still on time, and even though shipments are usually "4-7 business days (Potential Extended Delivery Times 8-12 business days". I gave it a few days, and checked again, still no movement. I finally reached back out and received the following responses:
"Hello Jasen,
I can see how important this is to you.
Please be advised that once a package is with our shipping partners, we no longer have direct control over the exact delivery date or time.
Due to a high volume of orders, carriers may experience delays in scanning packages into their system. Current weather conditions may also be impacting transit times.
Thank you for your patience and understanding!
If you have any other questions, don’t hesitate to open a new ticket — we’re always happy to help!
Best regards,
Vanessa"
"Hello Jasen,
Thank you for the feedback. You've made your point clear, and I will move past the general explanations regarding the carrier.
To ensure this doesn't drag on indefinitely, let’s set a firm deadline: If the package has not arrived at your door by Sunday, please let me know.
I appreciate your patience as we reach this final deadline.
Should you require any more help, please feel free to contact us.
Best regards,
Vanessa"
Completely taking no ownership of the situation, what so ever. My next email, in response was"
"I have a better idea. How about reaching out to the company Cupid's has decided to contract with, no doubt with the focus on keeping its bottom line as low as possible, because it sure as hell was not a customer satisfaction driven decision, and find out WTH is happening with this shipment. As opposed to suggesting that I wait, even longer, before the company that sold the product pretends to be even remotely concerned. Oh, and respectfully, I thought I asked that your next correspondence have a little less of the "we don't give a F" tone to it.
Best regards,
Jasen Stagner "
Finally I received:
"Hello Jasen,
I totally understand your concern and want to make this right.
To resolve this for you immediately, I would like to send you a brand-new replacement order at no cost. > Could you please confirm your complete shipping address and phone number?
Once I have those details, I’ll get your new shipment processed right away.
We look forward to hearing from you!
If you have any other questions, don’t hesitate to open a new ticket — we’re always happy to help!
Best regards,
Vanessa"
I responded with:
"Confirm a replacement order of what? Ensure that you are NOT sending it via the same logistics methods. "
I have received no response since. It is extremely clear this company's primary focus is far from customer service, or satisfaction. Purchase at your own risk.
UPDATE:
Apparently, they have identified an issue with their shipping partner. What does that mean for their customers? Nothing.. just a longer wait period...(see below)
Hello Jasen,
Thank you for getting back to us.
As mentioned previously, the tracking for your order was last updated on February 12, 2026. We are currently conducting a formal investigation into why the shipment has been delayed.
We are in direct contact with our shipping team and will provide you with an update the moment we receive more information. Thank you for your continued patience.
If you have any other questions, don’t hesitate to open a new ticket — we’re always happy to help!
Best regards,
Vanessa
02/23/2025
Received an email, this morning, that they were sending out another shipment and that I should receive it in 5-7 days. However, I have not seen any new tracking information, yet. My belief is that they are just trying to buy a little more time so they do not have to refund my original purchase. Will update.
Response from Cupid FragrancesFeb 26, 2026
Hi Jasen,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
We truly understand your concern regarding the shipment of your order. As we've checked, it shows that a replacement was already processed for your order.
We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
BJ
Brian J.
Repost
They took all my money and sent a part of my order. They claimed it was all sent. I posted a bad review than they gave me my money back....so they did step up eventually
Response from Cupid FragrancesFeb 25, 2026
Hi Brian,
Thank you for sharing your honest feedback with us.
We’re grateful that you gave us the opportunity to review the situation and make it right. While we regret that it took time to fully resolve, we’re glad we were able to resolve and issue your refund in the end.
Your feedback is truly important to us, as it helps us identify areas where we need to improve. We are continuously working to ensure smoother transactions and better service moving forward.
If there is anything further we can assist you with, please don’t hesitate to let us know. We appreciate your time and your patience.
Kind regards,
Cupids’ Customer Support Team
JM
Jan M.
They're a ripe off i ordered one unit…
They're a ripe off i ordered one unit and they scammed me by sending three extra unit's which i didn't order and stole the money from my cridit card after i cancelled my order. Never buy anything from these crooks.
Response from Cupid FragrancesFeb 19, 2026
Hi Jan,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Kindly note that our system processes and charges based solely on the details provided during checkout.
Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
ML
Matthew L.
What a crock of S#!t
What a crock of S#!t, the deodorant is all claggy and sticky under the arms, the cologne does smell okay, does it attract women like in the video's... WELL THAT IS A NO, and I'm not ugly, nor fat! Social Experiment = FAIL!
Response from Cupid FragrancesFeb 12, 2026
Hi Matthew,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
EE
Eric E.
Stinks like flea spray
Stinks like flea spray. People cough makes you nauseous
Response from Cupid FragrancesFeb 12, 2026
Hi Eric,
We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
JS
Jeremiah S.
Scam dont buy shit is snake juice
Scam dont buy shit is snake juice
Response from Cupid FragrancesFeb 9, 2026
Hi Jeremiah,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously.
We understand your concern and appreciate you being honest about how you feel regarding our products.
We are committed to helping resolve your concern and would be happy to assist you further.
For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Kind regards,
Cupids’ Customer Support Team