Janice M.
Very pleasant staff
Very pleasant staff, very helpful

Cumrige is a modern pet brand focused on creating smarter, safer, and easier cat care solutions. We design intelligent self-cleaning litter boxes that combine advanced sensor technology, quiet operation, and effective odor control to make life simpler for cat parents.Trusted by thousands of users, our M Series (M2, M4, and M5) offers reliability, comfort, and convenience for both cats and their owners. With fast U.S. shipping, responsive support, and continuous product innovation, Cumrige is redefining what modern cat care means — helping every family enjoy a cleaner home and a happier cat.
Cumrige (cumrige.com) has 40 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Janice M.
Very pleasant staff, very helpful
Paul R.
fit great would order again
Jasmine H.
Website was easy to use, and to find the products I needed. Ordering was simple and quick and delivery was fast. Arrived sooner than expected in fact. I got replacement liners for the litter box, super easy to find the right one, easy to remove the old one and insert new one. Love the litter box, easy to clean, and works perfectly. No issues as of now July 2026, bought litter box in November 2025.
Gary S.
CUMRIGE SUPPORT TEAM IS ALL ABOUT TRYING TO HELP SOLVE YOUR PROBLEM. WE E-MAILED BACK AND FORTH MANY TIMES WHILE TRYING TO SOLVE THE PROBLEM. I HAVE GREAT RESPECT FOR THIS GROUP AND THE HANDLING THE SITUATION AND BACKING THEIR PRODUCT. THEY WILL HELP YOU IN EVERY WAY POSSIBLE. THEY HAVE MY RESPECT.
Rocky and Stacey C.
I purchased the Cumrige Self-Cleaning Litter Box on April 19, and after only a short period of normal use, it completely stopped working. The unit will not power on at all, making it completely unusable. I contacted customer service expecting them to stand behind their product. Instead, I was told that because the return window had expired, they would only offer a partial refund. The litter box is defective and no longer functions, yet the company would not provide a full refund. A self-cleaning litter box is not a cheap purchase, and customers should expect it to last much longer than a few weeks or months. When a product fails completely, the company should take responsibility and make things right. Based on my experience, I am very disappointed with both the product quality and the customer service. I would not purchase this product again and cannot recommend it to others
Response from CumrigeJun 12, 2026
Hi Rocky and Stacey, We're sorry to hear about your experience. We would like the opportunity to review your case and help resolve the issue. Please send your order number and a detailed description of the problem you're experiencing to [email protected]. Our support team will investigate the issue and work with you to find the best possible solution. We appreciate your feedback and look forward to assisting you.
Shelley B.
I was having issues with my litter box. They walked me through the whole process. They ended up replacing my litter box and it was hassel free. Thanks to Jerry. I truly love having this litter box. Totally worth the money.
Rachel
I was skeptical. I wish I bought this sooner! No more scooping the litter box! I’m gonna save so much money on litter, genie refills. And my cats love having a clean box. The only issue I have is with my cat lol. They find it fascinating and will often stick their head in when it’s trying to clean. The motion sensor stops it. Which is for the best.
Valerie S.
Happy with fast delivery