Culinary DepotReviews of culinarydepotinc.com

Knives I ordered were one of the lowest prices I researched, delivered was fast, and notification of status was spot on.

I made this purchase for my business. It arrived on time and package was in pristine shape (packaged well).

We placed another custom order and Dina provided great customer service!

I had a great experience with Culinary Depot. The product was beyond what I expected to receive. Great Quality! Price was so affordable. I actually had an individual that I could contact personally that told me every step of the way where they were in the process of getting me my items. I could not ask for a better experience. This is how business should be done. They made me feel like I was the only customer they had even though I know they have to deal with tons of customers each day. This one is for real. You won't regret giving them all your culinary needs.

Everything was packed beautifully and sent timely. I had questions before placing my order and was pleasantly surprised at how quickly customer service responded (all via email). I don’t know much about this company but dealing with them feels as though I’m dealing with a small family run business.

I purchased a mandolin as a gift. When they sent me the description I noticed it was only the blade. I instantly asked to cancel it. Got a reply quickly saying they will look into it. 2 days later they write that it cannot be canceled because it was already packed and in shipping. Will never purchase from this company again! So now it will ship and I will have to get a return label and probably pay for shipping. SCAM!

While I appreciate that, why was the product even on your website? The person I actually spoke to at your company told me that your company didn't even sell that brand so again, why was it on your website? Also, I received an email from your company on Monday, 4/8, stating that my order had been processed and the email had delivery instructions with it. On Wednesday 4/10, I received an email that it was refunded all after waiting a week for the item. ------------------------------ left me hanging with an online order for well over a week despite several inquiries, both in writing and with a live person. Never heard a word only to get notice (today) of a refund. Not good business practices. My recommendation is that you try to buy your products elsewhere and avoid this company.

Culinary Depot team are experienced and professional with outstanding communication skills, great company to work with!