Greta B.
The customer service is excellent
The customer service is excellent. I actually returned the wrong item and they redirected the item to the correct company. I’ve never had better service.

Culinary Depot® USA's #1 Commercial Food & Beverage Equipment International Supplier, Layout Design & Installation. Call 1-866-715-3672 - Chat with The Friendliest Customer Service & Product Experts. Price Match Guarantee! Largest Online Selection (small-wares incl.) + Lowest Prices. Fast & Free Shipping on 25,000+ items Financing and Leasing Available Authorized Distributor 17+ YearsServicing: Hospitality & Travel Restaurants and Bars Caterers Healthcare Correctional Facilities Educational Facilities Business and Industry Supermarkets Casinos and Gaming General Contractors Cruises Hotels Bakeries Food TrucksHttps://www.CulinaryDepotinc.com
Culinary Depot (culinarydepotinc.com) has 183 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Greta B.
The customer service is excellent. I actually returned the wrong item and they redirected the item to the correct company. I’ve never had better service.
Shefali C.
Great products, excellent customer service and communication regarding returns especially from Anastasia. Would definitely shop with them again.
Van P.
Anastasia was great - she went over and beyond to assist me and she answered all my questions and addressed all my concerns in a professional manner and was very courteous as well. I couldn't have asked for a better experience regarding my purchase!
Lou H.
Absolutely amazing. The team answered right away and went above and beyond at every step. Felt a real personal connection throughout the process. Looking forward to working together for many years to come—truly the best in the business. They've definitely earned our trust (and our business)!
Olivia
Absolutely amazing. Answered right away, went above and beyond. Felt a very personal connection. Look forward to working together again for many years. Best team in the business. Got our business’ oven in a crunch so we could open, faster than any other distributor. 10/10 on all fronts.
Debbie
Dined here last night and it was fantastic The food was wonderful, however what really impressed me was how nice and helpful the manager, Kayla turned out. They would even call and come to check on us to ensure we were not having fun. Nowadays, it is so unusual to find such a personality touch of human. We were really made welcome!
Rochester Congregational, M.
We thought we were ordering six Cambro serving trays, but only received one. Anastasia in customer service was not only helpful in resolving the discrepancy, but also very empathetic to our situation. Her ability to turn a customer's frustration into satisfaction was remarkable. Highly recommend!
Michael G.
I placed an order for parts I needed asap for my pizzeria tavern. The parts arrived promptly, but one part was missing. Anastasia in customer service was a wonderful godsend and rectified everything quickly with no hassles. Culinary Depot will remain my go-to source for restaurant parts, supplies, and equipment.