Culinary DepotReviews of culinarydepotinc.com

Great experience

I ordered 3 items on Tuesday, all shown in-stock, Friday order still shows processing. I call to find out what's the delay and am told 1 item has to ship to their warehouse from factory, going to be delayed shipping. Order info is not presented well on website. Customer service was pleasant, and responded quickly.

Placed order on 10/03/18. After two weeks with no real help, I ordered from another supplier (less expensive) and wanted to cancel. No response. On 11/02/18, I am notified the order had shipped. Since we do use these and I was sure they weren't 'in stock', I offered to accept the items. When I did receive them, they were wrong. Attempts to contact for return have gone unanswered. You may be good, but you sure weren't with us and our order. Won't be back, ever.

The restaurant itself is ok, nothing special as far as atmosphere goes. It was good. I recommend it.

great communication and a great experience

Thanks for the great customer service !!!

Great one !!!! This one very perfect timing and exactly what I was looking for me.

I had an excellent experience with Culinary Depot from start to finish. I searched on line for a faucet and when I didn't see exactly what I wanted, I called customer service who quickly directed to me to what I had in mind. I made an error when ordering, clicking the order two times and accidentally ordering two faucets. I discovered my error just as the faucets were to be shipped. Customer service was able to catch the order and correct it before it was shipped, saving me from the time of returning the second faucet. The faucet is exactly as I had hoped it would be. We've installed it and are very happy with it!