Jason G.
I purchased (2) engraving pens for…
I purchased (2) engraving pens for crafting and misc. then we noticed that one of the two devices would not power on. So after more than the 60 days past the purchase date had passed but Culiau rep notified me that they would replace the device free of charge. Customer service is something the public deals with daily throughout their lives and this is one of the top experiences i have ever had. I am and will be a customer for life.... Thanks again, JG
Response from Culiau StoreJan 19, 2024
Hi Jason! Thank you so much for taking the time to share your positive experience with Culiau! We're thrilled to hear that our customer service team could assist you promptly, and we're delighted to have you as a valued customer. If you ever need further assistance or have more crafting projects in mind, feel free to reach out. We appreciate your support, and here's to many more successful crafting endeavors with Culiau! Best regards, The Culiau Team




