Amy Caroline H.
I ordered pajamas in October that…
I ordered pajamas in October that should have been mailed in three weeks. I received an email saying they were getting the shipment ready early November. It’s now been six weeks since I ordered and even though I’ve asked multiple times and been assured I’d have the shipment before Christmas, I was told today they are having issues with production and check back in another week. You can’t call them, they only e-mail. This has truly been a frustrating experience. They have no idea where the order is and want me to just keep waiting.
Response from Cuddle ClonesDec 3, 2024
Hi Amy, Thank you for sharing your experience. We absolutely understand how frustrating this situation must be for you. We acknowledge the inconvenience of the delay, and we truly appreciate your patience throughout this process. We want to assure you that Agent Amyra is actively assisting and doing everything possible to provide you with the best solutions during this time. Please know that we are committed to resolving this matter for you as quickly as possible, and we will keep you updated on any progress. Thank you again for your understanding.