Cuddle Clones Reviews | Read Customer Reviews of cuddleclones.com

Cuddle Clones Reviews | Read Customer Reviews of cuddleclones.com

Cuddle Clones reviews

1,486 approved reviews, newest moderated first

Mary Jo S.
Dec 17, 2024
Good Customer Service
Good Customer Service
Response from Cuddle ClonesDec 18, 2024
Hi Mary, We appreciate the awesome feedback!
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Stacey S.
Dec 17, 2024
I had a great experience
I had a great experience. Customer service was result driven and very friendly. I would buy from Cuddle Clones again with no hestitation.
Response from Cuddle ClonesDec 18, 2024
Hi Stacey, Thank you so much for your amazing feedback! We appreciate you taking the time to share this with us!
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Kelly P.
Dec 16, 2024
Communication is great... Can't wait to see my Cuddle Clone!
Communication is great... I ordered one of these for my best friend when she lost her doggie pal of 18 yrs. The Cuddle Clone was almost a perfect match to the real Lucy. I'm now ordering a Cuddle Clone to honor the memory of my sweet little 2 lb maltese that I just recently lost. (Until I can get her real puppy clone... I banked her tissue samples and will order her puppy clone twin in 2025!)
Response from Cuddle ClonesDec 17, 2024
Hi Kelly, Thank you so much for sharing your heartfelt experience with us. We're truly honored that you chose a Cuddle Clone to help preserve the memory of your beloved Lucy, and now to celebrate the life of your sweet Maltese. It's touching to hear how meaningful this process has been for you. We know how special these little fur babies are, and we’re so glad that Cuddle Clones can bring some comfort during such a difficult time. We're here for you every step of the way, and we can’t wait to create the perfect tribute for your Maltese!
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Rochelle T.
Dec 16, 2024
Top notch quality
Customer service was wonderful and the material that they used for the pajamas were top notch. The kids love them so much that they try to wear them every night. The print was very visible with our cute cats faces on them and we will definitely use them for future products.
Response from Cuddle ClonesDec 17, 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that the kids love their pajamas and that they’re such a hit—especially with the adorable cat faces on them. It’s great to know that the material met your expectations and that they’re excited to wear them every night! We truly appreciate your support, and we can’t wait to create more fun and high-quality products for you in the future. Thank you for choosing us!
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Frank
Dec 15, 2024
Great Customer Service
I have not received my order as yet but had an issue with changing the shipping address. I was quite pleased with customer service personnel. They replied quickly and satisfactorily.
Response from Cuddle ClonesDec 16, 2024
Hi Frank! Thank you for taking the time to share this feedback with us! We appreciate you so much!
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Margaret O.
Dec 15, 2024
Wonderful products!
The products are amazing snd customer support above and beyond.
Response from Cuddle ClonesDec 16, 2024
Hi Margaret, Thank you so much for taking the time to share this awesome feedback with us!
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Amanda
Dec 14, 2024
This is a scam
This is a scam. Do not use. I ordered back in November and never received an order number or tracking number. I've only received automated emails saying my items are still in production. The company is apparently in the US but my money went to Sydney Australia. I'm disputing the payment with the fraud department.
Response from Cuddle ClonesDec 18, 2024
Thank you for sharing your experience with us, and we sincerely apologize for the confusion and frustration this has caused. We understand how concerning it must be to not receive your order details or tracking information. To provide you with personalized assistance and the most accurate updates on your order, we kindly ask that you send us an email at [email protected] with your order details. Although we are currently facing some delays due to a high volume of inquiries, we assure you that we are actively working to address each case and will get back to you as soon as possible. We truly appreciate your patience, and once we have your order information, we will do everything we can to resolve the issue for you.
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Johanne G.
Dec 14, 2024
Happy so far
Happy so far
Response from Cuddle ClonesDec 16, 2024
Hi Johanne, Thank you! We appreciate your feedback.
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