Cuddle Clones Reviews | Read Customer Reviews of cuddleclones.com

Cuddle Clones Reviews | Read Customer Reviews of cuddleclones.com

Cuddle Clones reviews

1,486 approved reviews, newest moderated first

mkayla B.
Dec 24, 2025
Great response time and customer…
Great response time and customer service team
Response from Cuddle ClonesDec 26, 2025
Thank you! We appreciate your feedback!
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Samantha K.
Dec 24, 2025
They were very understanding and let me…
They were very understanding and let me add more photos after I had placed my order.
Response from Cuddle ClonesDec 26, 2025
Hi Samantha, We appreciate this awesome feedback!
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Mike
Dec 24, 2025
Amazing detail
Amazing detail! I could not have been happier especially with the attention to detail around the tail and ears. Your craftsmanship and attention to detail was spot on. I appreciate being asked for additional photos after the order was placed. This gave me much consumer confidence. Long story short. We lost one of our shepherds to cancer last summer and I was looking for a Christmas gift for my fiancé that would honor our lost pet. Thank you for your wonderful craftsmanship and customer service!
Response from Cuddle ClonesDec 26, 2025
Hi there, Thank you so much for taking the time to share such a thoughtful and meaningful message — it truly means the world to us. We’re incredibly honored that you chose Cuddle Clones to help commemorate your shepherd, and we’re so glad to hear that the details around the tail and ears, as well as the overall craftsmanship, met your expectations. Knowing that the additional photo request gave you confidence in the process means a great deal to our team. We’re deeply sorry for your loss, and we hope your clone serves as a comforting reminder of the love you shared. Thank you again for trusting us with something so special. Warmest regards, Cuddle Clones team
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Samantha B.
Dec 24, 2025
The first clone made really didn’t look…
The first clone made really didn’t look like my cat. Had to send it back which takes weeks to return. About to get it back, and it still doesn’t like exactly like my cat, but I guess it’ll do. I feel like with a re-yry again. What’s the point of saying still not good enough. I’m just happy to have it back. Very very nice customer service!!
Response from Cuddle ClonesDec 26, 2025
Thank you so much for sharing your honest feedback — we truly appreciate you taking the time to do so. We understand how emotional and important it is for a clone to feel just right, especially when it represents a beloved pet. While we’re sorry to hear that the process took longer than expected and that it still wasn’t a perfect match in your eyes, we’re grateful for your patience and understanding throughout. We’re very glad to hear that our customer service team was able to support you along the way, and we hope that having your clone back brings you comfort and a sense of closeness. Thank you again for your trust and for allowing us to be part of something so meaningful. Warmly, Cuddle Clones Team
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Deb and P.
Dec 23, 2025
Beware
Beware! If you order from them they take no responsibility for getting the finished product to you. I paid extra for a rushed order and they represented it was completed in two days but it sat at their processing center for over a week before being shipped. They made no effort to help or correct and now I don’t have these items to give as holiday gifts. Poor customer service.
Response from Cuddle ClonesDec 26, 2025
Hi Deb and Paul, Thank you for sharing your feedback — we’re truly sorry for the frustration this experience caused, especially with the timing around the holidays. Our products are custom-made with our trusted production partners overseas. When a rush service is added, it applies to the production phase, and we ensure the item is created as quickly as possible and released for shipment right away. That said, once an order enters the international shipping and delivery process, transit times can vary significantly if expedited shipping is not selected at checkout. Unfortunately, once a package is already in transit, we’re unable to speed it up or intervene in the carrier’s delivery timeline. We understand how disappointing this can be, particularly when gifts are involved, and we’re sorry that it impacted your plans. We truly appreciate you taking the time to share your experience, and your feedback helps us continue improving how we communicate these timelines more clearly. Warmly, Cuddle Clones
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Adrianna H.
Dec 23, 2025
I always got a very prompt reply from…
I always got a very prompt reply from the Cuddle Clones team. They have always followed up with every message . I have appreciated every step of the process . The team has been very professional and I recommend their services. Bless you alll, Adrianna Hall
Response from Cuddle ClonesDec 23, 2025
Hi Adrianna, Thank you so much for taking the time to share such kind words 💛 We truly appreciate your feedback and are so glad to hear that our team was able to support you every step of the way. Providing prompt, thoughtful, and professional care is incredibly important to us, and it means a lot to know that it made a positive impact on your experience. Your recommendation and trust mean more than you know. Please don’t hesitate to reach out if we can ever help with anything in the future — we’re always here for you. Sending our warmest thanks and best wishes, The Cuddle Clones Team
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Lindsay H.
Dec 23, 2025
Everything was great and great customer…
Everything was great and great customer service
Response from Cuddle ClonesDec 23, 2025
Thank you!
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Bernie F.
Dec 22, 2025
Very responsive
Very responsive
Response from Cuddle ClonesDec 22, 2025
Hi Bernie, Thank you!
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