Cub CadetReviews of cubcadet.com

This company is ran by idiots . They have no clue about customer service . They will do anything to get out of taking of the customer . I bought a part online because my local store didn’t have it in stock . And then they refused to take it back with a receipt and now want to charge me money send it back . I’ll selll this piece junk today . Idiots . Pure idiots . Don’t tell me to pay to send it back if my local store doesn’t have to take it back . Clowns ,

We got a mower late May 2024 and by Sept 2024 the engine was blown after <15 hours drivetime. Despite the servicer stating the bolts were over torqued and there was oil in the crankcase, the manufacturer looked at some pictures and said lack of lubrication (which the servicer disagreed with). I have texts going back to May 2024 showing that we had oil in the mower, but the warranty claim was denied stating we did not provide proper maintenance. There are many posts online about this known issue. Do not expect Cub Cadet to stand behind their work or honor their warranties.

Garbage Customer Service! Was charged double 8 months ago (made the payment) and have inquired late fees/ others fees ever since! Every time I call its a different excuse. Was even guaranteed "IF" i made my payment before the due date last month (April) that there would be no fees for the month of May, (implying that I don't make my payments) so I almost doubled what my payment was and can you guess how much in late fees / Other fees I was charged in May... well it WASN"T Zero!!! Even though I can prove when I made payments they show on their statements as a day or two late and they don't care! And they are filtering who you can talk two, every time I call I get the SAME woman and when FWD to higher its the SAME "Supervisor" I'm almost willing to bet the the late fees / other fees are going into their pockets at this point and is the reason I cant get in touch with anyone else at this point. DON'T GET THE CREDIT CARD THEY ARE PREDATORY, VEUGE STATMENTS THAT DONT SHOW YOU WHAT FEES THEY ARE CHARGING, VERY GENERIC!!! THERE ARE BETTER COMPANIES OUT THERE! SO LONG CUB CADET YOU LOST ANOTHER CUSTOMER! CAN'T WAIT FOR THAT CLASS ACTION LAWSUIT TO DROP!!!

3rd season on our new cab cadet tractor. Should have at least 300 hours. Just cracked 70 hours this weekend after trying. Hit 70.1 hours, and died again. First year, it spent more time in the shop, and my neighbors mowed our lawn most of that season and last. Complete piece of junk, and nothing but screwed around by Central Equipnnt in New Glasgow. P.s. they're more than willing to help you after the warranties run out. Garbage!!!

Cub cadet rider has the WORST mulching capability of any mower I have ever had. By the time I finish cutting our 1/3 acre, I am covered head to toe with clippings. It always shoots grass out of the front and right side. Terrible design and wish we had gone with another brand....any brand other than the yellow POC. We've had it 3 years and it's been this way since day 1. I would never reccommend one.

Waste of money- does not cut properly, and even when it does, it just cloggs up. It has been serviced and repaired on a few occasions by a local supplier where I purchased it, wish I had never bought it!

I bought a Cub Cadet Ultima ZT1-54 in April of 2024 (Model Number: 17AREACM010). Mower cuts great, is a bit loud and eats the gas pretty quickly. My biggest complaint is the tiny battery in there, it did not even last a full summer season. By August of 2024, I was jumping the mower to start it. This year, the battery will not even take a charge. Just beware that they put junk batteries in these machines. 12-Volt Absorbent Glass Mat (AGM) Battery - 210 CCA

Would buy any other brand mower over the zero turn I purchased. Weak construction and expensive parts