CSC ServiceWorks Reviews | Read Customer Reviews of cscsw.com

CSC ServiceWorks Reviews | Read Customer Reviews of cscsw.com

CSC ServiceWorks reviews

289 approved reviews, newest moderated first

JAMZ
Jul 9, 2024
Owed a refund Don't hold your breath
If you're here because they gave you the run around for a refund file a complaint with the Attorney General .. I did !
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Jeanette S.
Jun 30, 2024
3 machines i tried to use dont work
3 machines i tried to use dont work. One ate .25, two ate $2.00. They havent sent my previous refunds ever since they replaced the machines. Before that they broke down constantly. When they went digital with the new machines after putting money in the account, i could not access the account or get help and they kept my $40. I think this must be a money laundering scam. I have lived here for 8 years. at first i could get a refund before digital machines. Now if you call for help, if you want to talk to an agent they refer you to a line that does not do what you need. Or they tell you to go online to make a claim: doesnt work. It doesnt even recognize the machine number. Then they tell you to sign up for a mobile app. Why would I give these crooks access to my data!!!
Response from CSC ServiceWorksJul 3, 2024
Hello Jeanette, Thank you for contacting CSC ServiceWorks with your concerns. We take pride in ensuring our customers receive the Best-in-Class customer service. It sounds like we missed the mark with your customer experience. On behalf of the company and if assistance is still needed, I want to look into your refund concern further. Please email [email protected] and include a copy of your Trust Pilot review, full property address, first and last name, and your personal address. I look forward to hearing from you. Regards, A. Morrison Digital Customer Experience Specialist Email: [email protected]
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Stephanie
Jun 30, 2024
AVOID AT ALL COSTS
This is the worst company ever! If I could give them zero stars, I would. The machines at our apartments are ALWAYS broken. I fill out their maintenance request forms weekly and NOTHING happens. My clothes and sheets have been ruined, and they do NOTHING to fix the situation. It makes it worse that our apartment management doesn't push on them to do anything about the situation. AVOID THIS COMPANY AT ALL COSTS! They should be shut down.
Response from CSC ServiceWorksJul 3, 2024
Hello Stephanie, Thank you for publishing a review for CSC ServiceWorks. We take pride in ensuring our customers receive the Best-in-Class customer service. It sounds like CSC missed the mark with your personal experience. On behalf of the company, I would like to assist with improving your customer experience. Please email [email protected] and include the full property address where the machines are located, the machine ID numbers off the malfunctioning machines, and the errors each machine is experiencing. Regarding your damage claim concerns, you will need to call our customer support line and request to be transferred to the claims department, so they can assist you with filling out the claim document. I look forward to hearing from you. Regards, A. Morrison Digital Customer Experience Specialist Email: [email protected]
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Andrea K.
Jun 27, 2024
CSC don’t CARE
When ever you sent a Request in for the Maschine and you Request your Money back maybe you lucky and fix it but your Money Requests never be answered and then the Charges are up for what you’re s…… service no matter what service if you call them oh well friendly is noticeably 🤬 This one Star is even too much
Response from CSC ServiceWorksJul 3, 2024
Hello Andrea, Thank you for publishing a review for CSC ServiceWorks. We take pride in ensuring our customers receive the Best-in-Class customer service. It sounds like CSC missed the mark with your personal experience. On behalf of the company, I would like to assist with improving your customer experience. Please email [email protected] and include the full property address where the machines are located, the machine ID numbers off the malfunctioning machines, and the errors each machine is experiencing. I look forward to hearing from you. Regards, A. Morrison Digital Customer Experience Specialist Email: [email protected]
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Patsy M.
Jun 25, 2024
Worst company in the world. What a ripoff.
Washer had some kind of crap in it that got on my clothes. All I asked for was a measly wash refund and never heard a word. Next time I’ll wash my clothes by hand lol!!!!
Response from CSC ServiceWorksJul 3, 2024
Hello Patsy, Thank you for publishing a review for CSC ServiceWorks. We take pride in ensuring our customers receive the Best-in-Class customer service. It sounds like CSC missed the mark with your personal experience. On behalf of the company, I would like to assist with improving your customer experience. Please email [email protected] and include the full property address where the machines are located, your first and last name and personal address for refund. I look forward to hearing from you. Regards, A. Morrison Digital Customer Experience Specialist Email: [email protected]
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Christian
Jun 22, 2024
They steal money from me
They steal money from me. I have already submitted a complaint to the ftc and the attorney general, but they're cowards because they didn't answer to them. These people are horrible they should be on American Greed for all the money they've stolen from everybody that used their machines.
Response from CSC ServiceWorksJul 3, 2024
Hello Christian, Thank you for publishing a review for CSC ServiceWorks. We take pride in ensuring our customers receive the Best-in-Class customer service. It sounds like CSC missed the mark with your personal experience. On behalf of the company, I would like to assist with improving your customer experience. Please email [email protected] and include the full property address where the machines are located and detailed information regarding your complaint. Regards, A. Morrison Digital Customer Experience Specialist Email: [email protected]
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Ro T.
Jun 22, 2024
Thieves!
My experience updated... Someone emailed me a couple of months ago, he said he would refund me and I'm still waiting. This is such a terrible company! First experience I wrote about... I sent my CSC card for a refund on March 1st and on June 22nd I don’t have the money yet. I’ve already call at least 10 times and they always have different answers, it’s a mess! We’re moving to another country so they’re going to steal 38$ from us.
Response from CSC ServiceWorksJul 3, 2024
Hello Ro, Thank you for contacting CSC ServiceWorks with your concerns. We take pride in ensuring our customers receive the Best-in-Class customer service. It sounds like we missed the mark with your customer experience. On behalf of the company and if assistance is still needed, I want to look into your refund concern further. Please email [email protected] and include a copy of your Google review, full property address, first and last name, the date the card was mailed in, estimated balance on the card, indicate whether a refund check or laundry card to pay mobile balance transfer is needed, and your personal address. I look forward to hearing from you. Regards, A. Morrison Digital Customer Experience Specialist Email: [email protected]
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Ian R.
Jun 19, 2024
Routinely Steals Money
Routinely steals money from you and it's very hard to get back. The app barely works, which is the only way to start the machines in my apartment complex. This company should be shutdown as soon as possible.
Response from CSC ServiceWorksJul 3, 2024
Hello Ian, Thank you for leaving CSC ServiceWorks with a review of your customer experience. On behalf of the company, I am sorry we missed the mark with your experience. At your earliest convenience, please email [email protected] so I can provide you with refund resources that are supported at your location. I look forward to hearing from you. Regards, A. Morrison Digital Customer Experience Specialist Email: [email protected]
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