CSC ServiceWorksReviews of cscsw.com

Talk about a turnaround, for the better. Our apartment’s management team (Bridgeyard Apartments in Old Town Alexandria, Virginia) partnered with CSC a few years ago (not sure - maybe two to four years). Things at first were rocky, I think mainly because the washers and dryers were old and not user-friendly. There was, however, maybe in the last 18 months, a total re-setting, and it has been amazing. The CSC app hums, no problems. The machines work, no problems. I can go to the laundry room at any time of the day, and I'll find a machine ready to go. Price is fair, linking with my AmEx works perfectly. The machines now are totally reliable, and the output is a batch of clean clothes that have been washed and dried according to my directions. I totally appreciate the steps our residential management team (and Laramar Group) took to bring our laundry room way into the present and future.

Everything I read about this company makes me angry. 1. They serve ads to paying customers for unrelated services. 2. Their privacy policy is total trash. They’ll stalk you across the internet if they want is the tldr. 3. Laundry costs $5.50 per load in my building. 4. They just sent me an email telling me I haven’t done laundry in a while. 5. They send me spam emails regularly with “a free gift” that’s $30 off things that cost at least $50 and are overpriced. Their customers are a captive audience and they know it, and they take full advantage.

We have only TWO washing machines in this apartment complex. One of those machines continues to be "Out of Order" again and again and again, so we only really have ONE machine for this entire apartment complex. This machine NEEDS to be replaced, and I know that will never happen. CSC Service Works will be VERY slow to reset the machine so it can be used. They are SO incompetent, that it is time to find a local laundromat.

$9.00 to wash one basket of laundry. And the machine starts malfunctioning and now there's only one to use. Oh but submit a service request.

Worst app ever - One Tap Away! You have to go to the laundry room just to find out if there are any available machines. Once you select the machine on the app it takes several tries before a successful attempt. Did not have a problem with app CSC GO…

They took money out of my account and have no idea who they are ! I'm getting sick of these companies then u can never reach them !

Requested refund many times but not received. App charges me twice for same one load. This happened frequently

THEIVES and fraudsters!!! CRIMINAL COMPANY WITH SHADY BUSINESS PRACTICE AND NO CUSTOMER SERVICE!!! I stopped to get air in my tires and used a machine that I learned uses CSC Serviceworks for vending/money collection. The posted charge was $2. I had to run the machine twice so I had another $2 charge. Okay, fair. …The next morning, my credit card company alerted me to the fact that on both charges, the company had increased the cost by $1 for each transaction! What, are they giving themselves a tip? This was done without my consent. The only time I have ever had a charge increased on my card is when a tip is added in that I knowingly consented to. I did not consent to increasing the posted cost by 50% on both transactions. The reviews for this company are horrendous! You can’t reach their customer service line and their refund request asks for all kinds of details which you will not have because you simply stop for air and did not record the location address, the machine identification number, the three digit this, the four digit that, so you simply cannot even continue with your refund request and nobody answers the phone! I will block them on my credit card, but the world should know that they are fraudsters and thieves!!!