Crypto Loko CasinoReviews of cryptoloko.com

Response from Crypto Loko CasinoFeb 23, 2023

Hey Ben, great to hear from you and great to hear it! Best wishes, -Your Loko

Response from Crypto Loko CasinoFeb 23, 2023

UPDATE: Greetings Shawna, thanks so much for providing the info so we could review your account. It appears this was an error on the part of the service agent. You were given a code reserved for depositors, having never deposited you were not entitled. They then removed it without explanation it would seem. We have located the agent responsible and redeemed the code they should have given you in the first place, it is waiting for you in your account. Apologies for the inconvenience, have fun, and good luck! All our best, -Your Loko Greetings Shawna we would love the opportunity to review your account and see if we can assist. If assistance isn't possible we can at least explain the situation for you. Please respond to our request for additional information, it will allow us to locate the account and help if we can! All our best, -Your Loko

Response from Crypto Loko CasinoFeb 21, 2023

Hey Jeroen! Thanks so much for the shoutout, great to hear from you! -Your Loko

Response from Crypto Loko CasinoFeb 20, 2023

UPDATE: Greetings Rich, thanks for getting back to us with your information. We were able to locate and review your account, the terms and conditions of the casino and the free bonuses themselves state that only one free bonus is valid between cash deposits. The requested withdrawal was the result of your second consecutive free chip with no deposit history within the account. Your $11 verification deposit was returned to you as you said but the win itself was not eligible for withdrawal. We see you are continuing to play free chips without deposit, please be aware that if there is a resulting win these will not be eligible either. A cash deposit must be made between bonuses as mentioned. Best wishes, -Your Loko UPDATE: Hey Rich, still waiting on that info so we can review your account for you. Greetings Rich, we would love the opportunity to review your account and see if we can assist. Please respond to our request for additional information, it will allow us to locate the account and help if we can! All our best, -Your Loko

Response from Crypto Loko CasinoFeb 20, 2023

Hey Ray! Thanks for the awesome shout out! All our best, -Your Loko

Response from Crypto Loko CasinoFeb 17, 2023

UPDATE: Greetings Jonathan, the free chip you were playing had a maximum cashout of $50. As with all freebies there are rules attached which you agree to in the pop-up showing all related rules on coupon redemption. We're sorry you're disappointed but it is free money after all! Clean cash deposits carry NO MAXIMUM CASHOUT, if you want to win big it is definitely the way to go. All our best, -Your Loko UPDATE: Greetings Jonathan, thanks so much for providing your username. We were able to locate the account for review and you were quite correct, the funds have been restored to your account. Please re-request the withdrawal and if you have any further issues let us know! All our best, -Your Loko UPDATE: Greetings Jonathan, the information you provided is not connected to a player account within the casino. We would still very much like to review the account and make sure all is well for you, please provide a valid email address or username so we can look into the matter on your behalf. Best wishes, -Your Loko Greetings Jonathan, we would love the opportunity to review your account and assist if possible. If we can't assist then we can at minimum explain the situation for you. Please respond to our request for further information. All our best, -Your Loko

Response from Crypto Loko CasinoFeb 17, 2023

Greetings Joe, due to a large number of failed transactions stemming from incorrect payout information we now (much the same as Ebay, Netflix, or Amazon) require a small transaction to be performed to confirm we have valid payment information (on withdrawals for non-depositing players). This amount can be immediately added to the the withdrawal request for return to the player, or played in the casino if the player prefers. If you have won previously and withdrawn from it please be aware that only one free chip is valid between cash deposits, if a small deposit is being requested for confirmation it is most likely that there has been no deposit in which case the 2nd withdrawal would not be valid. Please respond to our request for further information. Best wishes, -Your Loko

Response from Crypto Loko CasinoFeb 17, 2023

Greetings Norbert, we would love to have the opportunity to review your account and see if we can assist. If there is nothing we can help with we can at least explain the situation for you. Please respond to our request for further information, this will allow us to locate your account. Best wishes, -Your Loko