M V.
At first everything was great
At first everything was great, I had a few wins, and the turbo pay, and coindraw options were fast and simple. Then they were removed as an option and per the chat I was informed I had reached my max. The terms of service are very controversial as they say 2500 daily and 10,000 weekly withdrawl limits for Bitcoin users. This is false. You’ll never get this opportunity since the max allowed on Turbo or Coin is in fact 2500.00. Then it is removed. The reason I was told is my player class changed. So the more you play or win you are downgraded 🤣. Ok so then you can choose Bitcoin withdraw. You can only do 2500 at a time, so hypothetically say you win 5k you must split the withdrawal into 2 separate withdraws, here’s where the catch is. It’s 5 days to review 1 withdraw and then 5 days later they’ll review the next one. So it becomes a very long tedious wait time upward of 1-2 months. Nowhere in their TOS is this explained. The entire sight states crazy fast withdraws, fastest withdraws, etc, but they do not explain that it’s capped at 2500. Period forever once you have withdrawn that amount the option is removed. Very nice customer service, and games are fun and I have won, and been paid. But now I’m punished for continuing to play and will have to wait 1-2 months for withdrawal. If you like to gamble, this is probably not for you. I currently went from VIP2 to NO VIP status just for playing, since once your player class changes they remove Turbo and Coindraw, leave you with their slowest Bitcoin withdraw, and a 5 day review period between. Therefore you’ll never reach a 2500 Daily Cash out, or a 10,000 weekly due to the absolute impossibility. This should be explained in their TOS. Fun site, excellent customer service, just the withdraw process needs better communication and ALL the rules should be in writing. How exactly can you have daily 2500 withdraw limits when you don’t pay out 2500 consecutive 🤣. I’ll let you all know how long it takes me to cash out the remainder. 🧐. Here are their TOS that they don’t do a good job explaining with. It’s the line depending on the withdrawal method, because once you max their Turbo pay, and Coindraw, out it’s Bitcoin withdrawl only. 5-7 business days to review, and then you wait 5-7 business days again if you have multiple withdraws. APPROVAL OF CRYPTO WITHDRAWALS 1. All withdrawal requests must first be reviewed and approved by Crypto Loko before being sent for payment. 2. To the best of our abilities, all withdrawal requests made by customers depositing via cryptocurrencies (such as BTC/LTC/ETH/USDTE...) shall be reviewed within 1-3 business day from the date of the request depending on the withdrawal method. 3. Payments will, in most cases, be made instantly following approval, but while Crypto Loko endeavors to pay out withdrawals instantly, in some cases a withdrawal may take up to 72 hours or longer to process. 4. A maximum of $2,500 will be approved per 24-hour period. A maximum of $10,000 will be approved per 168-hour period. Ineligible requests will be denied within that time frame. Exceptions may apply based on the customer’s standing and activities with Crypto Loko. APPROVAL OF OTHER WITHDRAWALS 1. All withdrawal requests must first be reviewed and approved by Crypto Loko before being sent for payment. 2.To the best of our abilities, all withdrawal requests made by customers depositing via credit and debit cards shall be reviewed within 7 business days from the date of the request. 3. A maximum of $2,500 will be approved per pay period. Ineligible requests will be denied within that time frame. 4. Payment will be made in 7 to 10 business days after approval. A maximum of $2,500 will be sent per week. All balances will be sent the following week(s). This amount may vary due to processor limitations. 5. Please be aware since this is an international transaction, your bank and/or other banks involved may charge additional currency conversion and processing fees.