cruises.comReviews of cruises.com

Response from cruises.comApr 17, 2021

Hi Denise! Thank you so much for taking the time and reviewing your Cruises.com experience. We hope you will enjoy your 1st cruise and enjoy spending that $800 credit on board! If you have any questions or need assistance before your cruise begins, we are always here to help! Thanks again for feedback, we greatly appreciate it!

Response from cruises.comApr 2, 2021

Hi Fred, thank you for providing feedback about your experience; we are disappointed to hear that you did not have a great booking experience. Great customer service is our top priority and it's important to us that we deliver that each time. We would like the opportunity to make this right. Please call us at (800) 288-6006. One of our Customer Experience Specialists will be more than happy to further look into this for you.

Response from cruises.comApr 2, 2021

Hi Michele, thank you so much for your review. We are so pleased to hear of your experience with Alex! We look forward to always providing you with a remarkable experience. If you have any questions between now and the time you take your trip to Mexico, feel free to give us a call. We're always happy to help! Thanks again, we hope you have a wonderful vacation!

Response from cruises.comMar 16, 2021

Michael, Thank you for taking the time to review your Cruises.com booking experience! We appreciate your loyalty, if you need anything, please don't hesitate to ask us, we're always here to help out.

Response from cruises.comMar 4, 2021

Hi Chris! Thank you so much for your review and for being a valued customer of Cruises.com! We greatly appreciate your feedback and wish you a wonderful vacation!

Response from cruises.comFeb 25, 2021

Thanks so much for taking the time to leave us a review, Emily! We appreciate you choosing Cruises.com and letting us know that we made your cruise planning a better experience! Have a great day!

Response from cruises.comFeb 20, 2021

Jill, thank you so much for reviewing us! We are thrilled to hear of your experience with Sharon and so happy she got you squared away for your next vacation. If you have any questions, please give us a call, we are always happy to help!

Response from cruises.comJul 4, 2021

Thank you for leaving us a review Melissa. We’re sorry to hear that we delivered less than a remarkable experience. We would like the opportunity to make this right. Please call our Customer Experience Team at (800) 288-6006 so that we can better understand your specific issue.