Cristian MorettiReviews of cristianmoretti.com

One star is waaay too much for this company. As I was completing my order, I realized the delivery address was incorrect, so I attempted to correct that. The site doesn't give the option. I tried cancelling the order within the hour (didi it in less than 20 minutes), but they still charged my card. I wrote them several emails asking for clarifications, but they never responded. I even replied to their "welcome" message signed by someone self-identified as "Daniella" (perhaps their chatbot on duty) but haven't heard back from that one, either. The website lists a mailing address in Italy, an American phone number that's either busy or no one answers, and calling hours based on a GMT+2 time zone, which covers some Eastern Europe countries, as well as some countries in Africa. Save yourselves some headaches (and money) and buy somewhere else!

My Lady Lucy ordered a pair of men's frames square in gradient they didn't have in stock so they stalled me I ask for all Black no info on my order then they proceed to send her offer's 20 percent of next order still haven't received first pair it's now end of July she ordered in June no one pics up the phone ever i don't know what kind of business this is but my Lady Luz Gonzalez ordered Glasses for me and she never received them no what.....

I should have researched this company before my purchase too. Ordered a pair of “Nicciolo” shoes for $171.19. When they arrived, the shoes were only wrapped in a gray shipping bag. No box or shipped more carefully then I would expect for shoes. No invoice was with the item either. Opened the bag and the shoes were not formed. Meaning that they didn’t hold their shape. Very poor handling from this company. Additionally, the shoes had a strong chemical type odor and even smelled like strong cigarette smoke. Contacted customer service and a person named Daniella replied to my request for a refund. Sent me a generic form to fill out and I had to return that along with pics. My email for a refund was initiated on July 11th, the same day I received the shoes. I have followed up with 5 other emails and no response from Danielle, or customer service. DO NOT buy anything from this company.

I am writing to express my profound dissatisfaction regarding an order placed on June 23rd. Since that date, I have received no updates on its status. Upon checking the 'track order' facility, the shipment appears to be completely stalled within your company, with no progress whatsoever. I have contacted customer support on four separate occasions seeking assistance and a clear explanation for the delay, but I have not received any satisfactory response. In a recent message, I was offered a 40% discount on a new purchase, and today, July 15th, I received yet another discount offer to modify my order. I find these offers unacceptable and frankly, insulting, as I have no intention of making another purchase. My sole demand is a full refund of the amount paid, as stipulated in your terms and conditions of sale. I strongly advise against purchasing any items from your company, as I believe your business practices are neither honest nor fair.

deceptive advertisement and very long shipping delay This is advertised on the website as Italian authentic however it ships from China And never arrived. I ordered shirt as presents for my husband on June 5 It hasn’t shipped for over seven business days. After I complained to Customer Service, they finally provided tracking number. I was surprised when I saw that it shipped from China. Today is July 8 and months later I have that still order in transit… only now found that many people were deceived at the same way and in no way, this is Italian craftsmanship. We will see if it ever arrives.

100% scam never buy from here they will take your money and you won't have answer

I ordered a pair of "Italian Crocs" 18th June and a bot called Daniella said on email it will be shipped out within 48 hrs, after a few days they gave me a tracking number to UK (Evri) and it showed as in "transit". Today, I checked and it still says in transit to UK, and it never left their warehouse. I contacted Evri and their chat help said it's still expecting the parcel. I emailed Cristian Moretti and asked for a refund but all fell on deaf ears. I really regretted ordering in the first place. Please avoid at all costs!!

I ordered Riccardo steampunk sunglasses. Description promises: "UV 400 protective lenses High quality sturdy metal frame Adjustable nonslip nose pads" What I got was thin framed plastic sunglasses with plastic lenses. I am 100% sure those lenses DO NOT HAVE any UV protection whatsoever. No adjustable nosepads, only plastic non adjustable frame, which was already even scratched from the other side. DO NOT ORDER ANYTHING FROM HERE. IT'S A CHINESE DROP SHIP CRAP!!!!