Cristian Moretti™ was born from a decade inside Italian luxury — where we came to know, intimately, the difference between what a piece is worth and what a label charges for it.We left to build something different. Lusso silenzioso — quiet luxury. Considered design, beautifully made pieces, and none of the markup that comes with a name stitched on the outside.
Cristian Moretti (cristianmoretti.com) has 131 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Also known as
cristianmoretti.com
Website
cristianmoretti.com
Category
Accessories
Listed on Five Star Index
2026
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Most recent review: September 2026.
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I wish that I read these reviews prior to placing an order. Ordered a pair of men's leather shoes for my brother. Shipping time wasn't too bad considering shipped from China. Shoes arrived, looked like they had been worn, all stretched out, creased on the top of the shoes. Poorly packed wrapped in bubble wrap and plastic bag. They don't answer the phone, ever. Not even a voicemail. I sent an email to support the same day we received the shoes. 4 days later I received an email from Daniella stating she was a customer service rep for the company. I submitted everything she asked for including photos of the 💩 shoes. I sent several follow up emails to Daniella, with no response. I submitted a dispute with my credit card company. Amex literally refunded my card the same day, which leads me to believe it wasn't their 1st rodeo with this company.
JF
jennifer F.
smelly stained shirt w/ a hole in it--
received a shirt I ordered in a sealed bag; when I opened the bag it reeked of a scent akin to feces. There is a brown stain on the front of the shirt with a hole in the middle of that stain. It is super-gross...I contacted the company to attempt a return and they do not return my email or give instruction. I have received a text regarding the issue and have texted back and forth with this apparently monitored text thread to no avail. I have initiated a credit card clawback to dispute the charge and shared I was leaning into the review as I am concerned about a health hazard with the shirt.
MW
Maikel W.
I placed an order and a pair of…
I placed an order and a pair of sunglasses were missing. Several emails I have sent asking if maybe the sunglasses are coming in a separate shipping, no answer has been provided. It is disappointed for a first time client like me to go through this experience. On the other hand the 5 pair of shoes, pants and watch I ordered all have an amazing quality. I am hoping with this review someone from their company gets back to me.
BP
Blaž P.
Poor experience
waited over a month for delivery, and when the package finally arrived, items were missing. I have now been in contact with customer support for another month, yet the missing item still hasn’t been delivered. They continue to insist that I’m not eligible for a return because the shipment is “on its way.
PS
Paul S.
AVOID: Very poor quality
AVOID. Very poor quality and nothing like the quality adverstised in the image on Facebook. When the jeans arrived, there was no hole to fasten the button at the waist. I had to create this myself. The is a basic flaw & shoddy customer service. It fely like a scam. Jeans went straight to the charity shop, Not buying anything else from China (disguised as Italy or London),
WE
Wendy
If Gucci and a back-alley dumpster had a baby
If Gucci and a back-alley dumpster behind a Shenzhen warehouse had a baby…
This “company”—and I use that term the same way people use “soulmate” after three margaritas—is an international masterclass in smoke, mirrors, and polyester lies. They’ve slapped an Italian name on their brand, plopped a scenic Roman mailing address onto the website, and hoped no one would notice the products are being birthed in a factory somewhere east of disappointment. Spoiler: we noticed.
To be fair, their website deserves an Oscar. It looks like Milan Fashion Week had a baby with a luxury tech startup. Brava! I almost believed I was buying the next big thing in euro-chic couture. Instead, I received something that looked like it fell off a truck. Literally.
Shipping? Let’s talk about that month-long meditation retreat your order goes on before it arrives. When it finally did, it came wrapped in what I can only describe as hostage packaging—a black plastic bag duct-taped like it was smuggling secrets. Influencers beware: this is not your next “unboxing moment”—unless you’re into unpacking trauma.
Customer service? More like customer disservice. It’s like chatting with a malfunctioning chatbot that only knows one sentence and refuses to blink. Every time I reached out, I got the same pre-chewed nonsense about “tracking updates” and “high demand” as if they were selling gold bars and not melted shoes and threadbare sweaters.
Oh yes—the products! I ordered a few items that looked cute online and figured, “Hey, prices this low, how bad could it be?” Oh sweet summer child.
One sweater looked like it was knitted by a malfunctioning Roomba. The sizing? I ordered a medium. The label says XL… on the OUTSIDE of the shoulder, like it’s proudly announcing its own shame. The shoes smell like they were soaked in diesel fuel and haunted dreams. I was going to donate them to Goodwill, but honestly, I think Goodwill has standards.
And of course, half my order mysteriously disappeared into the fashion void, yet somehow shows as “delivered.” Maybe they were abducted by style-conscious aliens who felt pity.
Final verdict? You don’t get what you pay for. In fact, you get less than what you pay for, which is impressive considering I paid less than a sandwich.
Save yourself. Shop literally anywhere else. Even the mall kiosk with anime hoodies and vape pens would treat you better.
TS
TSadler
Zero Quality Control
I ordered a pair of pants from an ad I found on social media. Approximately 8 weeks later, they arrived. The quality is horrible! There was no slit to button the button, and the button itself was literally hanging on by a thread.
It’s quite obvious there is no quality control.
Don’t get pulled in by the adds, trust me, you’ll regret making the purchase.
NN
Nicole N.
NEVER order from this company
I ordered a watch online. The watch I received was a FAKE Cartier watch, which is not the watch that was pictured on the website. Not only did it NOT arrive in a watch box the way other watches are nicely packaged and protected, it was taped up in bubble wrap. I contacted the company to return the watch and was given an address in Italy to return the watch. FedEx was charging me $150 to ship from the USA to Italy!! For a cheap fake watch!!! This company is a scam, fraud, and fake.