Amber G.
Processing time is way too long
I hated the money was taken out of my account almost 5 days before you guys processed it. So it made things frustrating when I needed to borrow again. It’s passed and over, but that’s what I disliked. All other places don’t take money out of your account and not offer help immediately. Anyhoo
Response from Credit GenieOct 7, 2026
We're sorry for the trouble. If your repayment is still processing or your account hasn't updated as expected, please contact us at support.creditgenie.com so we can take a closer look. —Credit Genie Support




