Okys G.
I applied for credit genie and got…
I applied for credit genie and got denied so I canceled my membership but I get charged the next month and I tried to cancel again and get charged again. There is no way to talk to a human and no phone number to call. I still get charged till this day. It's only $5 but it adds up. They aren't taking money from me. They are taking it away from my children.
Response from Credit GenieSep 25, 2025
We're sorry for the ongoing charges and frustration. Deleting the app doesn't stop fees—please disconnect your bank in the app’s “Settings” to end charges. Contact us at support.creditgenie.com so we can help resolve this for you. —Catherine, Credit Genie Support




