Colleen C.
I allowed credit Genie to access my…
I allowed credit Genie to access my account and was grateful for the cash request. HOwever, Credit Genie refused to extend Repayment date when I had already paid them off once and knowing my bank records, i will not have money in my account for the repayment date they picked which will reault in more bank 25.00 NSF fees for me! So whats the point if you are not willing to plan repayment date when main Direct deposit is going to happen which you can see based on my bank statements! If you are not flexible, why should i be an allow you access?????
Response from Credit GenieOct 19, 2026
We're sorry for the concern. You can update your payment date directly in the app. If you need further help, contact us at support.creditgenie.com. - Credit Genie Support