Credit Genie Reviews | Read Customer Reviews of creditgenie.com

Credit GenieReviews of creditgenie.com

3.5821 reviews
Investments & Wealth
3411 Silverside Rd, Ste 104, Wilmington, Delaware

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Credit Genie

About Credit Genie

Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.

Credit Genie (creditgenie.com) has 821 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: creditgenie.com
Website: creditgenie.com
Category: Investments & Wealth
Location: Wilmington, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Credit Genie reviews

821 approved reviews, newest moderated first

nathanfoster
Feb 19, 2026
ive asked many times to pay back what…
ive asked many times to pay back what Credit Genie is generous enough to offer and they've always accepted happily, never no frustrations or hassling from them, customer support has always been very professional. I would vote they're one of the best performing services in the industry. thank you CG!
Response from Credit GenieFeb 19, 2026
Thank you so much for sharing this! We truly appreciate your kind words and are glad your experience with repayments and support has been smooth and professional. It means a lot to us that you consider us among the best. We're always here if you need anything! —Catherine, Credit Genie Support
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ANTHONY
Feb 18, 2026
Garbage and horrible!
Garbage and horrible!
Response from Credit GenieFeb 18, 2026
We’re sorry to hear you feel this way. That’s not the experience we want for our users. Please reach out to us at support.creditgenie.com so we can better understand what happened and work to make things right. —Catherine, Credit Genie Support
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L D.
Feb 13, 2026
Complete scam
Complete scam. They have tried to bill me many times before im actual payback date. If I didn't have two bank accounts I would have went into the - this app is trash!!!
Response from Credit GenieFeb 13, 2026
We’re sorry for the concern and frustration. Payments are scheduled based on your agreed date, but you can update your payment date directly in the app. Please contact us at support.creditgenie.com so we can review your account and ensure everything is accurate. —Catherine, Credit Genie Support
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A R.
Feb 12, 2026
Easy to Use and Actually Helpful!
I’ve had a really positive experience with Credit Genie so far. The app is straightforward and easy to navigate, and it makes understanding my credit a lot less overwhelming. I appreciate how clearly everything is explained and how quickly I can check updates and track my progress. What stands out most is that it feels like the app is designed to genuinely help users improve their financial situation, not just monitor it. The process has been smooth, transparent, and reliable. I’d definitely recommend Credit Genie to anyone looking for a simple, supportive way to stay on top of their credit.
Response from Credit GenieFeb 12, 2026
Thank you so much for your thoughtful feedback! We’re thrilled to hear the app feels clear, supportive, and easy to use. Helping our members feel confident about their financial progress is exactly why we do this. We truly appreciate your recommendation! —Catherine, Credit Genie Support
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Rebecca W.
Feb 12, 2026
I have to keep uninstalling and…
I have to keep uninstalling and installing because everytime is get on the app it says something went wrong, it won't let me get a advance after I've paid it, need to update your app.
Response from Credit GenieFeb 12, 2026
We’re sorry you’re experiencing this. Please download the latest version of the app and ensure your device software is updated. If the issue continues or your eligibility hasn’t refreshed after repayment, contact us at support.creditgenie.com so we can review your account. —Catherine, Credit Genie Support
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Kimberly L.
Feb 12, 2026
Nice app if you need a little money, say for gas or some milk and bread.
My amounted granted is $50. I would have liked higher
Response from Credit GenieFeb 12, 2026
Thank you for sharing your feedback! We’re glad Credit Genie can help with everyday essentials. Advance amounts are based on bank activity and may increase over time. Feel free to try again as your eligibility updates. —Catherine, Credit Genie Support
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Sarah
Feb 7, 2026
They refuse to cancel my membership and…
They refuse to cancel my membership and charged me 2-3 times per month every month for the membership. I had to request for my bank to block them so they’d stop. This is a scam! Do not sign up!
Response from Credit GenieFeb 8, 2026
We’re very sorry for the repeated charges and frustration. Deleting the app doesn’t stop fees—please disconnect your bank in the app’s “Settings.” Contact us at support.creditgenie.com so we can review your account and resolve this directly. —Catherine, Credit Genie Support
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Nicole L.
Feb 4, 2026
Don't get back to you on time
Need help moving payment for struggling with financial issues and did not respond to any emails I sent.
Response from Credit GenieFeb 4, 2026
We’re very sorry for the delay and frustration. We want to help you manage your payment. Please reach out to us at support.creditgenie.com so we can assist you directly and find the best solution. —Catherine, Credit Genie Support
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