Jasmin N.
Never got approved for the loan
Never got approved for the loan. Cancelled the account months ago. Still drafting my account 9.99 monthly.
Response from Credit GenieMay 28, 2026
We’re sorry for the frustration. Approval and amount can change based on your bank activity and eligibility, so some users may not qualify again right away. Please contact us at support.creditgenie.com with your account email so we can review what happened. —Catherine, Credit Genie Support




