Credit Genie Reviews | Read Customer Reviews of creditgenie.com

Credit GenieReviews of creditgenie.com

3.5821 reviews
Investments & Wealth
3411 Silverside Rd, Ste 104, Wilmington, Delaware

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Credit Genie

About Credit Genie

Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.

Credit Genie (creditgenie.com) has 821 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: creditgenie.com
Website: creditgenie.com
Category: Investments & Wealth
Location: Wilmington, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Credit Genie reviews

821 approved reviews, newest moderated first

Megan R.
Jul 2, 2026
I wouldn’t even give them one star
I wouldn’t even give them one star, this is a HORRIBLE app. They’ve charged me over $200 multiple times, completely unauthorized. They have no contact number, the dumb chat bot doesn’t do shit, the only way to contact anyone is to submit a message WHICH NEVER GETS A RESPONSE. They’ve now stolen over $500 from me. DO NOT USE THIS APP!!!
Response from Credit GenieJul 9, 2026
We’re sorry for the frustration and want to help. Contact us at support.creditgenie.com so we can review your account and make this right. —Stacey, Credit Genie Support
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Roxanne S.
Jun 30, 2026
Credit Genie is a Scam!!
This Credit Genie charged my card at 1 o'clock in the morning which was my first indication something wasn't right. I tried contacting them and as usual a person with such a heavy accent answered and I couldn't understand him or her. Then I found out its connected to Credit One Bank and online games. I'm so sick of companies like this and their scams! So now I have to cancel my card and wait weeks to get my money back!
Response from Credit GenieJul 2, 2026
We’re sorry for the frustration. Charges are typically linked to an active membership or authorized transaction, and we take concerns about unexpected billing seriously. Please contact support.creditgenie.com so we can review your account and help resolve this. —Catherine, Credit Genie Support
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Anon
Jun 27, 2026
Awful
Awful, too many error, processing is so long the payment would be considered late. 5 days to process from direct withdrawal is insane. It actually takes 5 whole days, sometimes 7. Definitely would not recommend.. it doesn’t help with anything. Loans stay at a standstill very low no matter the amount in your account. Almost no customer service, dates randomly change for withdrawal after already signed up for the withdrawal. It’s one of the worst I’ve tried. Definitely would not recommend. They definitely emailed me to ask me to share my experience.
Response from Credit GenieJun 28, 2026
We’re sorry for the frustration and the experience you described with delays, payment timing, and support. We understand how important reliable processing and clear communication are, and we’d like to review this with you. Please contact us at support.creditgenie.com so we can help. —Catherine, Credit Genie Support
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Venkata
Jun 26, 2026
Please please dont take cash advance…SCAM COMPANY
Please please dont take cash advance from this scam company. I applied for cash advance for 100 and didnt get credited yet but they debited 804.93 ( 7 * 114.99) transactions so far. I created several tickets and no responses at all. really scam company and horrible service. I am going to file a case against that company as without authorization they debited my account. please dont take from this stupid scam money and have better apps if you want.
Response from Credit GenieJun 28, 2026
We’re sorry for the frustration. We take concerns about unauthorized charges and account access very seriously. Please contact us at support.creditgenie.com so we can urgently review your account, investigate these transactions, and help resolve this for you. —Catherine, Credit Genie Support
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Nyesha
Jun 25, 2026
CREDIT GENIE WILL LIE TO YOU WHEN THEY…
CREDIT GENIE WILL LIE TO YOU WHEN THEY SAY U CAN GET A 100 DOLLARS ITS A LIE THEY WILL TELL YOU YOUR CARD DOESNT WORK THEN THEY WILL ASK YOU ABOUT YOUR PERSONAL ACCOUNT DONT DONT BELIEVE CREDIT CARD GENIE IT IS A SCAN I HOPE THE FEDS SHUT THIS FAKE APP DOWN
Response from Credit GenieJun 28, 2026
We’re sorry to hear about your frustration. Credit Genie is a legitimate service, and we take concerns like this seriously. Eligibility and advance amounts depend on bank activity, and payment methods must meet verification requirements. Please contact us at support.creditgenie.com so we can review your account and help. —Catherine, Credit Genie Support
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Ana Q.
Jun 21, 2026
Horrible
Horrible! I can't add my debit card; it says it's a gift card. To try again, I have to wait 24 hours which I did. It told me the same thing again. I tried robo chat and AI customer service, no help at all even though it says they are open 9am to 5 pm every day. You really can't use their "instant" boost cash without a debit card.
Response from Credit GenieJun 22, 2026
We’re sorry for the frustration. We understand how important it is to successfully add your debit card and access your advance. Please make sure you’re using the latest version of the app and that your card is a supported debit card (not prepaid or gift cards). If the issue continues, contact us at support.creditgenie.com so we can help troubleshoot. —Catherine, Credit Genie Support
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Leticia S.
Jun 17, 2026
I love this app
I love this app, really helps me get by when I really need it.
Response from Credit GenieJun 19, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
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Elmer Diaz C.
Jun 11, 2026
Rápido bueno y sencillo y tremendo…
Rápido bueno y sencillo y tremendo alivio
Response from Credit GenieJun 14, 2026
¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que la experiencia fue rápida, sencilla y de gran ayuda para ti. Agradecemos tu apoyo. —Catherine, Credit Genie Support
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