CreditFixReviews of creditfix.com

The customer service is non exist able. Never speak to the same person twice and non of them do as they say they are going to do. I would not recommend at all

I have not debt and no reason to be contacted by creditfix but I received a letter from them about a meeting of some sort. I cannot get hold of anyone and do not know why I have a letter from them. I do not know if they are a legitimate company or not. There is no reference on the letter and it is extremely vague. Not impressed. The letter has the creditfix phone number on it but this gives no useful info. The chat facility on their website asks for personal details and appears to be a way of getting information from people before actually doing anything. Very bad practice.

Thankyou Raheem Latiff a great service by you and your team. I was not in a good place financially and when you answered my call I felt very comfortable and you gave me options which you put no pressure on. I am very grateful that you have been able to assist me to get back on track. Thankyou for a prompt professional service thankyou for not judging me and been very understanding.

My experience with Creditfix began on a positive note. Right from our initial contact, they meticulously explained the process, its implications, and consistently guided me through the settlement journey. The team maintained a high level of professionalism by providing regular updates on my account status, which I found reassuring. Although I encountered a minor setback towards the closure process, Creditfix reached out and handled my frustration with utmost professionalism. I truly appreciate the effort put forth by the closure team, especially Rooksar and Rashena (apologies for any misspellings), for their dedicated follow-up. Thanks to their diligent work, I'm relieved that this chapter has come to a close, allowing me to focus on rebuilding my credit score.

AWFUL CUSTOMER SERVICE. Trying to obtain an email of my outstanding balance for a legal matter and 5 days of chasing them after being lied to about it being sent the next day. All I need is an email?! They said today I would have this by 4:30 — MORE LIES! What a bunch of frustrating crap. Avoid this company.

UPDATE: In all fairness they realised what they'd done and reviewed my case and gave me a refund. I've paid them off but find today that they are still taking my money. Costs were outrageous . The Bank of Scotland took them to court! Service no existent. Please Please avoid these scoundrals at all costs...cos that's what you'll part with. Their expertise is kicking you whilst you're down. They are registered in Ireland, not UK as they would have you believe.

The lady I spoke to this was very helpful and knowledgeable. Support and advise was excellent.

I paid my IVA off early in September on a lump sum more than my original debt in the first place which was agreed and is on my bank statement as being paid to credifix so i am now waiting for my certificate to say its closed yet they are still wanting the monthly payments i had before and another debt agency has been calling me twice a day for the last 3 weeks . I was told when I paid the lump sum congratulations its all done and it might take 3 months to get the final certificate but all I've had is hassel from wanting more money and another party harrassing me on the phone and E mails .