CreditFixReviews of creditfix.com

Spoke with Joe this morning. He had my issue resolved in no time. A very polite young man. Thank you.

This company does not know how to answer the phone or respond to emails. They are incapable of carrying out annual reviews. They are failing their customers. Do not trust them with your problematic finances. The will get you into more trouble.

Are we talking about the IVA company in the UK? This has been linked to a Creditfix in the US. IF UK CREDITFIX I URGE YOU TO READ THIS! (data taken from TP in Dec 23) I was checking Creditfix on TrustPilot and saw they have an unbelievable amount of 5* reviews. LIKE A LOT! I counted 13 that had been submitted in just 4 hours! TrustPilot shows they had 909 reviews in the past 30 days whereas other IVA companies seem to get around 100 per month. Granted that the IVA company is busier than others but this is ridiculous! 5* reviews on TrustPilot are probably done by the company themselves but this is a HUGE amount. It can give a person's first, surname and a brief review, which sometimes includes their current financial situation and how the IVA company have saved the day! If a review gives details of their financial situation but this review was actually written by CreditFix, wouldn't that be fraud? This isn't Joe Bloggs complaining about service at Tesco. It's disclosing details of that person's finances and stating such things as "They helped when I had a family bereavement" The reviewer's name can be verified on the IVA register to confirm they are in an IVA. I've checked and they are. I raised this with TrustPilot in October and kept chasing this up but they seem unwilling to do much about it.

Would give them zero stars, if I could have. I have emailed them so many times I have lost count, telling them I am no longer able to pay the IVA, which I was informed by a debt specialist, I had paid their fee in full by the time I emailed them to cancel it. They have completely ignored every email I have sent them and continue to bombard me with emails a texts telling me that I need to update my payment details. I cancelled the debit payment, and got a new bank card, so they can't keep trying to take money from my account.

Creditfix have been an absolute nightmare for me. My first complaint being that they use hard pressure sales tactics to convince you that an iva is your best option but in my case I believe that's not necessarily true. Of course they cover this up by pressuring you sigh a declaration that you have been given all the facts prior to starting your iva and to state you were not coersed into the deal. Communication with creditfix is terrible I have received conflicting information from different representatives making the annual review process very difficult to navigate. Creditfix do not make allowances for vulnerable people with complex mental health difficulties or people with other conditions such as substance abuse that effects their ability to budget effectively. The creditfix phone app is an absolute joke. My app has not been updated at any point during the iva meaning that you never really know if they decide to increase your monthly payment as they don't make much effort in contacting you by other means. If you send creditfix an email be prepared for it not to be answered. This month (Jan 2024) I have been left with no money to buy food or put fuel in my car to be able to get to work Thank God I don't have children that depend on me and my income. I would advise anyone to avoid creditfix they are unprofessional and all they are interested in is profiting from other people's problems. Dean

There’s no point in waiting or hoping to see that you would get your breakthrough here. It’s so unfortunate and never going to happen. I need my refunds please am a single mother. Thanks to “Easy _be” that has helped me out. Now I don’t have to worry cause my financial situation is in a good track now.

I really want to emphasize on how I almost got robbed of my hard earned money if not for letters of my photo all would have gone off to the sky without a trace of anything wrong. There are other brokers too which have better service such as “Easy bee” and so on. Once been letdown a red flag is a must then.

5 stars ⭐⭐⭐⭐⭐. I would have never managed my debts without this company. Always professional and helpful