Rafaelina S.
Saved my business
This loan saved my business. I am so very greatful

Credibility Capital provides low-cost financing solutions to successful small businesses, without the collateral requirements or hassle and endless paperwork of SBA and conventional bank loans. Credibility delivers a fast, seamless, fully digital experience, with funding in as little as 3 days from application. The company offers 2 loan products: (1) Monthly-pay installment loans up to $500,000 and 5 years; and (2) lines of credit up to $250,000 with a 2-year interest-only draw period, followed by a 3-year payback period or renewal of the line for qualifying borrowers.
Credibility Capital (credibilitycapital.com) has 234 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Investments & Wealth · Iselin, New Jersey
Excellent

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Excellent
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Investments & Wealth · Mt. Laurel, New Jersey
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234 approved reviews, newest moderated first
Rafaelina S.
This loan saved my business. I am so very greatful
Rhonda P.
It was great working with Credibility Capital. They were courteous, reliable and persistent. They have really made the difference for my business.
Nicholas C.
Overall a great experience Melina was very helpful in getting us approved. I did get a loan through CRB and they did close. However I also have a 2nd company I did through Credibility and we did it through their 2nd lender North Eastern without any response and had to withdrew from the loan and switched to PayPal from Swift. The process from the lender CRB was smooth and there was some backend issues with the lender CRB but I am glad those were worked out
STEVE K.
This company is just like the rest of the loan sharks, LIARS. had a loan with them, business fell off and was told they would redo contract, then the covid 19 comes along and now being bullied by a law firm of new jersey. That tells us payoff or court. This is not a good company. The tell you one thing and then do another. This guy Michael tell's me the lady named Lisa I was dealing with has been laid off and now cant talk to her. He is their front boy. do business with someone else!!!!!
James
I am writing to correct a mistake that I made concerning this company which was directed toward another company with a similar name. Credibility reached out to me today and offered to assist me in addressing the problem. The gentleman that called my was first class. I rated this company a 5 and they deserve it. James
Shopper
Alex Zhang was phenomenal in helping me move forward with the process. He spent extra time on the application and was very thorough. We need more like him, thank you Alex!
Lena
Update: The company reached out and rectified the situation. I wished that it would not have been this complicated to reach to someone, but I appreciate their reaching out to close the case. The company named Credibility Capital is only a company is not a bank. They just gathered loan documents to their contracted banks. Although the loan may seem easy to be approved and funded, the nightmare came after that. After closing the loan documents, they forward all your information to a company named Contract Care to handle the billing and all inquiries. The Crediibility Capital rep who you worked with WILL NOT be able to help you with anything anymore moving forward. The Contract Care is a horrible company, as they mixed up all your files and told me a prolonged maturation date that will keep charging you even when the loan ends. If you don't keep a close record on your account payment especially if it is auto-debited, then you will be easily overcharged. They also mistakenly put late fee in account even though my monthly is already auto-debited. The rep said ' don't worry we can waive the late fee.' But I was not subjected to any late fee to begin with! They also charge ridiculous early payment fee say if you want to pay the loan in the month 2 weeks. In order to correct these fees, you will need to call them at their one and only number, which takes me about 50+ tries to reach anyone live. Everything goes to voicemail. Once spoken to 3 different people, no one gave the same information and unable to help. The first person would claim the money already debited from my bank account was never received by them, and that there was a late fee and a balance, whereas the second person would say it was received, but there was another late fee. (?) I had to go back to look at my account payment from day 1 to prevent this scam. I paid everything on time from day 1 and never missed a payment. NEVER EVER AGAIN FOR THIS COMPANY! Currently still fighting for their overcharged after the loan ends. If you do not want to go through what I went through, avoid at all cost. Go for a more reputable bank with a physical location and easy to reach representative who will not take advantage of you.
Response from Credibility CapitalMay 4, 2020
Dear Lena, On behalf of Credibility Capital, I want to sincerely apologize for the negative experience that you had with our servicing team. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect. Immediately after your complaint, we took the following actions to resolve all of your concerns effective immediately: 1. Your loan was closed and updated as Paid in Full. 2. We sent you the letter you requested showing your account as satisfied. 3. We immediately filed a UCC-3. 4. We validated your overpayment and processed a refund, which you should have received three days after your complaint. I sent you an email promptly after your complaint detailing the above, and our servicing team has also reached out. In addition, I responded to your BBB complaint. We've not heard back from you, but if you have other issues please feel free to respond directly to my email. We take great pride in giving our 100% every day to provide fast and friendly service to every customer who calls, but in this instance, we failed. We do our best to train all of our representatives on how to properly handle customer issues, but your concern was not handled properly. For that, we are extremely sorry. We understand your frustration, and we are working to improve our customer service during this especially difficult time. We hope that the resolution described above meets your expectations. Again, please feel free to reach out to me with any additional questions or requests. Sincerely, Mark Rambler President and Chief Operating Officer
customer
They got us financed in a very tenuous economic environment. Appreciate their confidence!