Creative PlaythingsReviews of creativeplaythings.com

They were responsive to shipping delays.

We have had the set for 3 months now and our 4 year old son absolutely loves the swing set and tower. Ron at the Reading location was really helpful when we made the purchase. I’m giving 4 stars and not 5 because the install did not go as planned due to trouble with their truck and had to be rescheduled for the next day.

Good customer service. Set wasn’t delivered the day it was supposed to be delivered but creative playthings was very responsive and waived the installation fee to make it right. The swing set itself is solidly made.

Very happy with hoop and backboard, just as advertised and installers were very professional and did a good job.

We had a very good experience at our local store choosing our play set. The wait time for installation was only 3 weeks which was great. The play set looks really like and after a season of use is holding up well. My only complaint is I wish the swings were spaced further apart. There isn't much room for lopsided swinging and I worry about children accidentally colliding while swinging. But I do appreciate how solid the swing beam is. There is no sway which I love.

I enjoyed my experience and the product is good

We purchased the one of the Yorktown packages last fall and had it installed this spring. The showroom was fantastic and gave my son an opportunity to try things out. It gave us a good sense of the quality of the playset as well. Geoff (the salesman) was outstanding and answered every question I had. The product itself seems to be excellent in the first few weeks we've had it. The true test will be how it holds up to time. This playset is more expensive than other brands but the quality seems to be far superior to the competitors. Ultimately, I believe this is an area where the we get what we pay for. The only complaint I have is with the installers (well, one of the two). Though they were cordial & friendly, one of them did smoke cigarettes quite a bit. I'm not a smoker and have a strong dislike to the habit but since the doors & windows were closed when they installed, I didn't mind him basically chain smoking while installing. I did have a problem with the cigarette butts on the ground around the install area. I had explicitly asked that they clean them all up. They picked up most of them, but I still found 4 after they had left. Clearly this isn't a knock against the product or against the company, but it did impact my overall impression.

The installers did a great job, they were quick and left no mess.