Creative PlaythingsReviews of creativeplaythings.com

We love the playset! 4 stars instead of 5 stars because of the high price tag.

Update: Thanks to Creative Playthings for the quick follow-up to this review. They reached out and I received my swing in just a few days. A great product, as always, just some kinks in the system at the moment (understandably). I write this knowing and understanding that things today are unusual and so much is beyond our control. When I ordered a new swing for my baby I understood it may take longer to ship than normal. However, I have heard nothing from CP other than the initial email to say they received my order. No word on delivery at all. I have called twice and emailed and still no response. I’m not upset about not having the swing, I am frustrated about the total lack of communication.

Product gets a 5. Install; would have given a 5, but the stakes weren't driven far enough into the ground- when each (3) swing is in use, the leg lifts off the ground.

Overall satisfied. There were a couple screws missing and some chipped off wood, but they put it together accurately

Everyone at Creative Playthings was great. We purchased our new springfree trampoline from the Pembroke store and then picked it up at the distribution center a few days later. Everyone was informative and helpful. The trampoline itself is great and the kids LOVE it!

Very happy with final product but I thought the communication could have been a little better before the installation. I would have loved a call the day before with an update and also would have loved a call when we had to reschedule the measuring due to rain. Other than that, we love the swing set and the guys did a great and quick job setting up!

At times it takes customer service some time to respond, but I've had nothing but positive interaction with the staff. I think they are not staffed appropriately and that's why it make take a while to receive a response. Their playsets are great quality. Glad I purchased it and we've gotten a lot of use out of it in the past 3 years.

Have not assembled the 3 swing sets yet due to winter weather. Wish the accessories were viewable to make better choices. Shipping delivery was good. Will follow up in spring once assembled!