Cracker BarrelReviews of crackerbarrel.com

Really crappy food at 2pm in the afternoon/brentwood,TN. Out of 4 meals ordered only one person was satisfied with their food. I had southern fried chicken-It was a VERY dark brown color-I truly beleive it had been fried a second time for reheating b4 being served to me and my side of hashbrown casserol was cold-just awful.Another ordered a veggie plate-mashed potato was a hard lumpy mess barely tepid! One ordered a steak medium that came well done,tough and so dry! Last one ordered fried fish and they were satisfied with that. $80 for nearly total crap! Fast food served hot and fresh would have been far better and cheaper! Never agin for me! I'm swearing off Cracker Barrel for good!

Okay todays order 4/272026 was outstanding ,i thought i would give them one more chance , we order country fried steak. carrots, green bean, brown gravy mashed potatoes, stunnn! i order the country fried chicken , best chicken i have had in long time, carrot,s fried potatoes,apples, and brown gravey mashed potatoes, corn bread, for desert rich dark chocolate cake and carrot cake , all was stunning ! ty CB for geting back on tack!!

Out of chicken at 630 pm on a Saturday how does that happen Napa Idaho branch and a wait list than after 20 minutes they tell you. After sitting down for dinner never again

We had the best meal and server ever JAMIE in Ocala 13561 SW 17th court. She was amazing knew the menue with eyes closed. Fast friendly on top of everything, refills, clearing empty dishes, bill etc. Told her manager Barb who was also a very nice lady awesome management skills and clearing loves her job and cares for the staff and guests. We will be back Thank You so very much.

Besides the food being totally disgusting the people who worked there were even worst. The store employees are so disrespectful, nasty, cold & hate there job. I asked for a price of an item this witch gave me the dirtiest look you could imagine! I was told not to get to cracker barrel & they were right!!!

Attempting to log on to the cracker barrel website to update my veteran information is the most frustrating experience I have EVER had. I set up my account on the app then I was instructed to go to id.me on the cracker barrel website or a link to it. As I attempted to logon to the national site, my User Name and or my Password were incorrect. NO ONE, and I mean NO ONE, at the store or restaurant from a Manager, waitress, or person at the cash register knew ANYTHING about the web site or how to get signed up to get the discount. I went to the website and chatted with person who I cannot spell or pronounce the name and I was told to Uninstall the app on my phone, delete all cookies, install the app again and it will set up. I did all that and same result.

I placed an order for takeout and one of my meals was missing. Mistakes happen I get it, even though there's a quality check receipt that they're supposed to check off and they didn't. I called to let them know and was transferred 3x and placed on a 10 minute hold. I hung up. No one has the time or wants to deal with poor customer service and failure to resolve an issue that could have been avoided in the first place. Avoid the location on Music Valley in Nashville.

Me & my hubby ate at Cracker Barrel CB0589 Jacksonville Florida. River City Station we had the pleasure of getting one of the best server’s I have ever had. His name was Sean B. First he introduced himself and asked us our names. At our surprise he remembered our names the whole time. He was on point great customer service. Brought refills without us even having to ask OMG he made a customer want to spend their hard earned money with this establishment. He needs to be server of the year!! Way to go Sean during these hard times we need servers like you.. keep it up and you will work in corporate one day👏🏾👏🏾👏🏾👏🏾 a satisfied customer!!!