Cracker BarrelReviews of crackerbarrel.com

Chicken was like rubber, wife hated it. Pecan pancakes were good. Side of bacon was a rip off, they took whole slices and cut them in half by the looks they were like 3" long. Also double.charged my credit card, went back the next day and they said they would have to ask corporate for a refund. Week later and nothing so I disputed it. I asked how they could balance their receipts and got nothing. Guy in front of me had card issues so I asked if they would look at his and they said his problem if he doesn't call he out the money. LESSON IS EVERYONE CHECK YOUR CREDIT CARDS AFTER YOU GO TO CRACKER BARREL IT APPEARS THEY DONT VERIFY RECEIPTS AGAINST CHARGES LIKE THEY SHOULD.

They publicly announce they were going Full Dei. Woke rebrand a complete disaster. CEO steps down. Revenues down Share price down Go woke Go broke. Think bud lite ETC

The management and staff were all very accommodating during my mother-in-law's 80th birthday celebration on Eisenhower Parkway in Macon. The manager, Rosa, even assisted in taking orders and going above and beyond to ensure everyone was served. Rosa is the best manager I have seen leading with servanthood.

Cold food both times we went. Family was disappointed and service was ….. slow cheese wasn’t even melted and was cold on top of hot meal.” Hot meal was not hot!!

Poor service (waitress), poor service (kitchen), AND overcharged! Won’t be back. Only 9 of 22 tables in our section were filled, but Very slow getting us our food!! Order was wrong. Had to constantly ask for drink refills and the ones with no ice came with ice. However, the lady at register was very nice. The incorrect pricing comes from the waitress putting order in wrong! 😑 Oh! And there was still trash under our table from the previous customers.

So disappointed. Hadn't been to CB in about 10 years. Ordered the Campfire Beef. After about 5 minutes, meal came to the table wrapped in a yard of heavy duty foil. Had to fight to get to my odd-tasting lemonade. When opened, the meal portion was surprisingly small, about the size of a large saucer, not what it looks like in the ad for this dish. Beef was tender but tasteless, onions and carrots were mushy, potatoes were slightly larger than the grape tomatoes, which were also mushy. Biscuits were small, not Grands size. If I had to guess, I would say the food was prepared hours ago, like stale coffee. Service was fine for the mostly empty location at 3 30. Never again.

**Cracker Barrel Restaurant in Prattville** My wife (62), a Cracker Barrel member, suggested we visit the restaurant in the afternoon for coffee and sweets, as we usually do on Sundays. After we were seated and ordered from the waitress, we received coffee in cups that were only about two-thirds full, along with the cinnamon rolls we wanted to share. We requested two empty plates for our food. Unfortunately, the coffee arrived lukewarm, and we received just one plate with no silverware. We asked the waitress for full cups of hot, fresh coffee, silverware, and another plate, as we had ordered. After about 10 to 15 minutes, she returned with the same partially filled coffee cups and apologized for the delay, explaining that she had to wait for the microwave to heat up. Given the price and the level of service, it will be a long time before we have our coffee at Cracker Barrel again.

Gayla is awesome! She's friendly, knowledgeable and a huge asset to your company! She is a definite Cracker Barrel Star!