Elizabeth H.
wonderful people- very thorough!
wonderful people- very thorough!
Response from Crime Prevention Security SystemsJul 7, 2020
Thank you so much for your kind words, and for taking the time to leave such a nice review.
There’s something special about neighbors serving neighbors. At Crime Prevention Security Systems and Custom Home Entertainment, we live, shop and raise families in the communities we serve. Our mission is to revolutionize how communities are protected and connected through intelligent security and automation solutions.
Crime Prevention Security Systems (cpss.net) has 451 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 388 reviews with 5 stars · Clear filters
Elizabeth H.
wonderful people- very thorough!
Response from Crime Prevention Security SystemsJul 7, 2020
Thank you so much for your kind words, and for taking the time to leave such a nice review.
Santa Fe S.
Rob our installer was efficient, personable and answered my endless questions. Gene our sales rep listened to my needs and suggested the right system. Crime Prevention makes it easier to monitor multiple facilities wherever I am at.
Response from Crime Prevention Security SystemsJul 7, 2020
Thank you so much for the kind words. We've thanked Rob and Gene for representing CPSS so well. We appreciate you taking the time to leave this very kind review.
Chris H.
I spoke to Wendy about having a separate code for someone staying in my home and she took time to explain all of the options I could use. She then emailed me the instructions. She was clear, precise and extremely professional. I then tested my alarm and again she gave me advice on how often I could/should test. I rate her a 10.
Response from Crime Prevention Security SystemsJul 7, 2020
Thank you so much for the kind words. We've thanked Wendy for a job well done. We appreciate you taking the time to leave this very kind review.
Babette B.
Bill was awesome! So patient and knowledgeable. He helped me install the motion detector all by myself, and I am not good at things like that. Thank you Bill!
Response from Crime Prevention Security SystemsJul 7, 2020
Thank you so much for the kind words. We've thanked Bill for a job well done. We appreciate you taking the time to leave this very kind review.
Nestor
On time and excellent demo
Response from Crime Prevention Security SystemsJul 7, 2020
Thanks so much for the kind words. We appreciate your taking the time to leave the review.
A W.
The sales person was knowledgeable and thorough. the installation tech also was knowledgeable and efficient when working to merge a new security system with our old system. He quickly resolved a small problem with programming.
Response from Crime Prevention Security SystemsJul 7, 2020
We greatly appreciate you taking the time to leave this kind review. We appreciate your trust!
J A H.
Account manager was so patient. He answered all our questions before making a purchase. We were replacing a 20-year old system and are so happy with the new hardware and software that offers so many more features. We feel good to be in the hands of a professional monitoring company that is based locally so that we can always get in touch if necessary.
Response from Crime Prevention Security SystemsJul 7, 2020
Thank you so much for your kind words. We appreciate your business!
Robert S B.
I can not say enough good things about the people at CPSS. There was a small programming issue with my alarm system and my contact at CPSS, Joshua Hochberger, would not let it rest until it was corrected. His attitude with a customer who called almost on a weekly basis was nothing but top notch professional. He made me feel like I was an important customer not just an account number. There are many alarm companies out there, and I feel comfortable that I have one that is contactable, understanding and available. I'll keep them.
Response from Crime Prevention Security SystemsJul 7, 2020
Thank you so much for the kind words. We've thanked Josh for a job well done. We appreciate you taking the time to leave this very kind review.