cpap.comReviews of cpap.com

4.71,114 reviews
Health Equipment
13235 N. Promenade, Stafford, Texas

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cpap.com

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About cpap.com

Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.

cpap.com (cpap.com) has 1,114 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: cpap.com
Category: Health Equipment
Location: Stafford, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 77% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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cpap.com reviews

1,114 approved reviews, newest moderated first

Tiger
Jan 24, 2022
I received the info requested.
I received the info requested.
Response from cpap.comJan 26, 2022
That's great! We hope to hear from you again soon.
Matthew N.
Jan 13, 2022
Excellent chat conversation with Crystal
My chat conversation with agent Crystal was perfect. The agent engaged in chat immediately, was highly attentive, and assisted me with the information I needed to provide to my doctor's office to facilitate my order, all while being polite, professional, and kind.
Response from cpap.comJan 13, 2022
Hi Matthew, We are pleased to hear that you received excellent service. We'll be sure to share your kind words with Crystal and we hope to hear from you again soon!
Randy
Jan 11, 2022
Crystal was very helpful with helping…
Crystal was very helpful with helping me manage to find a mask that works for me. Because of the great experience, I'll continue to use CPAP.com in the future.
Response from cpap.comJan 12, 2022
Hi Randy, We are pleased to hear that you received the helpful service that you deserve. Thanks for sharing your experience with us and we look forward to hearing from you again soon!
David M.
Jan 11, 2022
Crystal was huge help
Crystal was huge help. She was able to answer all my questions in a timely manner.
Response from cpap.comJan 12, 2022
Hey David, That's wonderful. Please let us know if there is anything else we can assist you with.
Brian T.
Jan 11, 2022
Shipping issue FIXED
Crystal quickly answered my shipping issue question and fixed it immediately. Great service!
Response from cpap.comJan 12, 2022
That's great! We hope to hear from you again soon.
David A.
Jan 11, 2022
I made a purchase on the wrong size
I made a purchase on the wrong size, and asked for help to change it. The process was fast and Crystal was really nice, polite and helpful.
Response from cpap.comJan 12, 2022
Hey David, We are glad to hear that Crystal provided you with the assistance you needed. Please let us know if there is anything else we can assist you with.
Maryellen R.
Jan 10, 2022
Chat’s very helpful!
Excellent service. Chat is so helpful every time I need it. They never rush me and they’re never pushy. I appreciate that very much.
Response from cpap.comJan 12, 2022
Hi Maryellen, Thank you for sharing your experience with us. We hope to hear from you again soon!
Bryan K.
Jan 4, 2022
Camyatta B
Camyatta B. took my phone call today and helped me through the process of ordering a CPAP and equipment for the first time. She made the process simple and was very helpful!
Response from cpap.comJan 5, 2022
Hey Bryan, That's great! Please let us know if there is anything else we can assist you with.

cpap.comReviews of cpap.com

About cpap.com

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cpap.com reviews

I received the info requested.

Excellent chat conversation with Crystal

Crystal was very helpful with helping…

Crystal was huge help

Shipping issue FIXED

I made a purchase on the wrong size

Chat’s very helpful!

Camyatta B

About cpap.com

About these reviews

More in Health Equipment, Texas

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cpap.com reviews

I received the info requested.

Excellent chat conversation with Crystal

Crystal was very helpful with helping…

Crystal was huge help

Shipping issue FIXED

I made a purchase on the wrong size

Chat’s very helpful!

Camyatta B